HPlogo Communicator e3000 MPE/iX Release 7.0 (Software Release C.70.00) > Chapter 7 Support Tools Manager (STM)

Getting Result Information (Logs)

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Most of the time you will get the information you need by looking at the status of device icons on the system map. For example the entry for a tested device may say "Successful" or "FAILED."

If a device has a Failure, consult the device Failure Log for a message identifying likely causes for the failure and suggesting possible actions. Figure 7-6 "Sample Failure Log" shows a sample Failure Log.

Figure 7-6 Sample Failure Log

              Information tool Failure Log for SCSI Disk on path 32.9.0

 ....hpdst2.cup.hp.com : 15.16.128.123 ...

 --  Information tool Failure Log for SCSI Disk on path 32.9.0 --

 Started: Tue Sep 28 08:31:05 1999
 Failed: Tue Sep 28 08:31:05 1999

 A UNIT ATTENTION was received as a result of the SCSI Read Capacity
 command. This is not necessarily an error, but indicates the device was
 undergoing built-in test or was previously reset.

 Possible Causes(s)/Recommended Action(s):

       The disk drive has been reset or the Mode Select parameters have
       been changed.

       Rerun the information module.

If a test result is anything other than Successful or Failure, look at the Test Activity Log for the device. For example, if a test results in a Incomplete status, the Test Activity Log will explain whether the problems is due to missing device files or other possible errors.

Other logs are available with a record of STM system events (for example, a User Interface Log).




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