HPlogo NS 3000/iX Error Messages Reference Manual > Chapter 12 NETXPORTERR Error Messages

Chapter 12 NETXPORTERR Error Messages

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NETXPORTERR messages are returned to $STDLIST when executing the NETCONTROL command. The NETCONTROL command initiates, terminates, and controls the operation of the Network Transport subsystem of the links.

MESSAGE: TRANSPORT NOT ACTIVE.
Level: 0001

CAUSE: Issued NETCONTROL STATUS command on inactive transport.

ACTION: Issue NETCONTROL START.


MESSAGE: DIAG COMMAND NOT SUPPORTED. NETXPORT RUNNING IN UNSUPPORTED MODE. RESTART NETXPORT TO CLEAR CONDITION.
Level: 0011

CAUSE: The use of the NETCONTROL DIAG command invalidates Hewlett-Packard support of Network Transport.

ACTION: Do not use the NETCONTROL DIAG command. This command is reserved for Hewlett-Packard support personnel. Network Transport must be shut down and restarted to clear the effects of this command.


MESSAGE: TRANSPORT STATISTICS UNAVAILABLE.
Level: 0020

CAUSE: A call to cache information used by the diagnostic tool has failed, although the NETCONTROL START command has completed successfully.

ACTION: Bring down the transport and retry the command. If the problem persists, see Appendix A "Submitting a CR" of this manual.


MESSAGE: CONF= OPTION NOT SUPPORTED. NETXPORT RUNNING IN UNSUPPORTED MODE. RESTART NETXPORT TO CLEAR CONDITION.
Level: 0021

CAUSE: The use of the CONF= option in a NETCONTROL command invalidates Hewlett-Packard support of the Network Transport.

ACTION: Shutdown the Network Transport and restart it without using the CONF option.


MESSAGE: X.25 LEVEL 3 DOWN ON DTC FOR DEVICE linkname.
Level: 25

CAUSE: The DTC has lost or was unable to start level 2 and/or level 3 for the X.25 card specified in the NMCONFIG path LINK.linkname.

ACTION: No action required. When level 3 is established, the host will be informed.


MESSAGE: TRACE FILE IS !.
Level: 2000

CAUSE: Informative message.

ACTION: None.


MESSAGE: TOO MANY PARMS IN COMMAND LINE.
Level: 4000

CAUSE: Certain NETCONTROL functions and entities are mutually exclusive and cannot be combined on the same command line. Multiples of the same function are not allowed.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: EXPECTED STATUS KEYWORD ALL.
Level: 4002

CAUSE: Typographical error.

ACTION: Type the word ALL after STATUS =. Correct and retry.


MESSAGE: EXPECTED SEMICOLON.
Level: 4003

CAUSE: Typographical error. There must be a blank between NETCONTROL and the first entity or function on the command line. All following entities or functions must be separated by semicolons.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: INVALID NETCONTROL KEYWORD: EXPECTED START STOP, TRACEON, TRACEOFF, MONON, MONOFF, STATUS, VERSION, NET, GATE, OR NI.
Level: 4004

CAUSE: Only the keywords listed are allowed.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: EXPECTED EQUAL.
Level: 4006

CAUSE: For TRACEON=Type, the type is a required parameter, one of H,D,M,B,N,S.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: EXPECTED LINK NAME.
Level: 4007

CAUSE: No link name follows the ADDLINK= or DELLINK= keyword.

ACTION: Reissue the NETCONTROL ADDLINK or DELLINK command with the appropriate link name.


MESSAGE: KEYWORD SPECIFIED REDUNDANTLY.
Level: 4008

CAUSE: Certain NETCONTROL functions and entities are mutually exclusive and cannot be combined on the same command line. Multiples of the same function are not allowed.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: BOTH START AND STOP ISSUED.
Level: 4009

CAUSE: Both parameters not allowed in a single NETCONTROL command.

ACTION: Pick appropriate command. Correct and retry.


MESSAGE: INVALID TRACE TYPE. EXPECTED COMBINATION OF D,H,M,B,N,S.
Level: 4011

CAUSE: Usually a typographical error. Recommended combination for trace type is HMD.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: INVALID TRACE DESTINATION. EXPECTED DISC.
Level: 4012

CAUSE: Usually a typographical error. DEFAULT: Disk.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: INVALID FILE NAME.
Level: 4013

CAUSE: An invalid file name has been supplied with the NETCONTROL TRACEON option. Usually a typographical error.

ACTION: Check the NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: INVALID RECORD SIZE, MUST BE >5 AND 1024.
Level: 4014

CAUSE: Trace file record size specified in command line parameter is too large or too small.

ACTION: Correct with valid value; retry.


MESSAGE: INVALID FILE SIZE, MUST BE > THAN 32 AND 32000.
Level: 4015

CAUSE: Trace file size specified in command line parameter is too large or too small.

ACTION: Correct with valid value; retry.


MESSAGE: CONTROL PROCESS NOT STARTED (NMERR= ! ).
Level: 4016

CAUSE: NMMON was unable to launch the Control Process, or user issued a command when the transport was not active.

ACTION: Issue NETCONTROL START. Then retry command. If problem persists, see Appendix A "Submitting a CR" of this manual.


MESSAGE: DATA DICTIONARY FULL, TRY AGAIN.
Level: 4017

CAUSE: Data dictionary full.

ACTION: Reissue the command after waiting a few minutes. If the problem persists, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: TRACE OPEN ERROR.
Level: 4021

CAUSE: Usually, you are trying to open a trace on an already opened trace file.

ACTION: Ensure that the trace file exists and is open. If it exists and is not open, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: BAD DIAG VALUE, EXPECTED SET(0-31) OR RST(0-31).
Level: 4023

CAUSE: Invalid DIAG value.

ACTION: The DIAG keyword command is not for customer use. Contact your Hewlett-Packard representative.


MESSAGE: NET NOT ALLOWED WITH PROT.
Level: 4025

CAUSE: The two entities (NET and PROT) cannot be used together.

ACTION: Pick appropriate entity and reissue command.


MESSAGE: EXPECTED VERSION KEYWORD MOD.
Level: 4026

CAUSE: User typed an illegal command.

ACTION: Type word MOD after VERSION=.


MESSAGE: FOPEN FAILED ON NETMSG.NET.SYS.
Level: 4028

CAUSE: Usually appears with an MPE XL command.

ACTION: Fix the MPE XL error. Ensure that the NETMSG file exists; if it does, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: MESSAGE CATALOG ERROR ON NETMSG.NET.SYS.
Level: 4029

CAUSE: Usually appears with an MPE XL command.

ACTION: Fix the MPE XL error. Ensure that the NETMSG file exists; if it does, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: GATE &NET FUNCTIONS ENTERED, ONLY ONE ALLOWED.
Level: 4030

CAUSE: The GATE and NET keywords have been specified on the same NETCONTROL command line.

ACTION: Reissue the NETCONTROL command using only one of the keywords.


MESSAGE: TRACEON AND TRACEOFF NOT ALLOWED ON SAME LINE.
Level: 4031

CAUSE: The TRACEON and TRACEOFF keywords have been specified on the same NETCONTROL command line.

ACTION: Reissue the NETCONTROL command using only one of the keywords.


MESSAGE: NO FUNCTION KEYWORDS ENTERED.
Level: 4033

CAUSE: User typed an illegal command. Specifying an entity requires a function to act on it.

ACTION: Check NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: TRACE PREVIOUSLY ENABLED.
Level: 4034

CAUSE: Informative message.

ACTION: None.


MESSAGE: ENTITY WAS NOT TRACING.
Level: 4035

CAUSE: Informative message.

ACTION: None.


MESSAGE: VERSION ERROR: FIX NUMBERS DIFFER.
Level: 4040

CAUSE: Network Transport software module version numbers do not match.

ACTION: Issue the NETCONTROL VERSION=MOD command to see which numbers do not match, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: VERSION ERROR: UPDATE NUMBERS DIFFER.
Level: 4041

CAUSE: Network Transport software module version numbers do not match.

ACTION: Issue the NETCONTROL VERSION=MOD command to see which numbers do not match, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: VERSION ERROR: VERSION NUMBERS DIFFER.
Level: 4042

CAUSE: Network Transport software module version numbers do not match.

ACTION: Issue the NETCONTROL VERSION=MOD command to see which numbers do not match, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: VERSION ERROR: MISSING REQUIRED MODULE (S).
Level: 4043

CAUSE: Either missing software module or possible internal error.

ACTION: Issue the NETCONTROL VERSION=MOD command to find out which module is missing.


MESSAGE: VERSION ERROR: BAD MODULE (S).
Level: 4044

CAUSE: There may be no version stamp; file label may be overwritten, or possible bad software installation.

ACTION: See Appendix A "Submitting a CR" of this manual.


MESSAGE: ALREADY STARTED.
Level: 4045

CAUSE: NETCONTROL START command issued for an already active entity.

ACTION: None.


MESSAGE: NOT STARTED.
Level: 4046

CAUSE: The NETCONTROL STOP command was issued when the network transport was never running.

ACTION: Check the command for correctness. If it is correct, no further action is required.


MESSAGE: TOO MANY MESSAGES TO BE DISPLAYED.
Level: 4047

CAUSE: The NETCONTROL error reporting mechanism has encountered more than 6 errors.

ACTION: Fix the errors displayed and try the command again. If this error persists, submit and CR. See Appendix A "Submitting a CR"


MESSAGE: ! PROTOCOL IS NOT ACTIVE.
Level: 4048

CAUSE: Trace issued on an inactive protocol.

ACTION: Check configuration file. All protocols must be configured.


MESSAGE: THIS COMBINATION OF FUNCTIONS AND OBJECTS NOT ALLOWED.
Level: 4049

CAUSE: Certain NETCONTROL functions and entities are mutually exclusive and cannot be combined on the same command line. Multiples of the same function are not allowed.

ACTION: Check NS 3000/iX Operations and Maintenance Reference Manual for proper syntax. Correct and retry.


MESSAGE: niName NOT CONFIGURED.
Level: 4050

CAUSE: The NI named is not configured.

ACTION: Alter the configuration file appropriately, shut down the transport, and reconfigure.


MESSAGE: NAME LONGER THAN 8 CHARACTERS.
Level: 4051

CAUSE: Usually a command line syntax error.

ACTION: Rename if necessary; retype and retry.


MESSAGE: COMMAND NOT EXECUTED DUE TO VERSION MISMATCH.
Level: 4052

CAUSE: Missing software modules or module version number mismatch.

ACTION: Issue the NETCONTROL VERSION=MOD command for more information. See Appendix A "Submitting a CR" of this manual.


MESSAGE: ! DEVICE NOT CONFIGURED.
Level: 4053

CAUSE: The link name specified with the ADDLINK or DELLINK keyword in the NETCONTROL command line is not configured.

ACTION: Check the command for correctness. If it appears correct and the link is configured correctly, see Appendix A "Submitting a CR" of this manual.


MESSAGE: THE ENTITY IS NOT ACTIVE.
Level: 4054

CAUSE: Issued a NETCONTROL STATUS command on an inactive entity.

ACTION: None.


MESSAGE: INTERNAL ERROR ON STATUS, TRY AGAIN.
Level: 4055

CAUSE: NETCONTROL STATUS error.

ACTION: Wait and try again; if problem persists, see Appendix A "Submitting a CR" of this manual.


MESSAGE: ! DEVICE ALREADY STARTED.
Level: 4056

CAUSE: The link name specified by the NETCONTROL ADDLINK command has already been started.

ACTION: Check the command for correctness. If it appears correct, no further action is required.


MESSAGE: ! DEVICE NOT STARTED.
Level: 4057

CAUSE: The link name specified by the NETCONTROL DELLINK command is already shut down.

ACTION: Check the command for correctness. If it appears correct, no further action is necessary.


MESSAGE: X25 NOT INSTALLED.
Level: 4058

CAUSE: An attempt was made to start an X25 network when X25 is not installed on the system.

ACTION: Install X25. If X25 is properly installed then see "Appendix A "Submitting a CR" of this manual.


MESSAGE: BAD UPDATE VALUE, EXPECTED INTERNET OR MAPPING.
Level: 4059

CAUSE: Something other than the supported INTERNET or MAPPING option follows the UPDATE= option in the NETCONTROL command line.

ACTION: Consult the NS 3000/iX Operations and Maintenance Reference Manual for the correct syntax for the NETCONTROL command. Once the syntax has been corrected, retry the command.


MESSAGE: THIS UPDATE IS NOT ALLOWABLE FOR THIS ENTITY.
Level: 4060

CAUSE: The entity associated with the NETCONTROL UPDATE command may not be updated.

ACTION: Consult the NS 3000/iX Operations and Maintenance Reference Manual for the correct syntax for the NETCONTROL command. Once the syntax has been corrected, retry the command.


MESSAGE: CONFIGURATION FILE NOT VALID.
Level: 4061

CAUSE: Validation errors occurred on a NETCONTROL START or UPDATE commands.

ACTION: Correct the invalid parameters in your configuration file and try again.


MESSAGE: UNABLE TO LOCK CONFIGURATION FILE. (NMERR= error number).
Level: 4062

CAUSE: Unable to lock the configuration file for execution of a NETCONTROL START or UPDATE.

ACTION: Wait and try again; if problem persists, see Appendix A "Submitting a CR" of this manual.


MESSAGE: PROTOCOL START FAILED.
Level: 4063

CAUSE: During a NETCONTROL START one or more of the NI specific protocols failed to start.

ACTION: Stop the network. Check the configuration of the effected protocols to be sure that they are correct. Then restart the network. If the error persists, then see Appendix A "Submitting a CR" of this manual.


MESSAGE: GENERAL PROTOCOL STARTUP FAILED.
Level: 4064

CAUSE: During a NETCONTROL START one or more of the general protocols or common modules failed to start. This prevented startup of any NI-specific protocols. Any further attempts to start networks will also fail, unless networking is first stopped.

ACTION: Do a netcontrol stop. Check the configuration of the TCP and IP modules to be sure that they are correct. Then try restarting the network. If the error persists, see Appendix A "Submitting a CR" of this manual.


MESSAGE: VERSION ERROR: INTERNAL ERROR (NMERR= error number).
Level: 4100

CAUSE: An internal error occurred while the network transport was checking its module versions.

ACTION: Review the referenced NMERR elsewhere in this manual. Confirm that there have been no validation errors with this configuration file. If the error still occurs, see Appendix A "Submitting a CR" of this manual.


MESSAGE: TRANSPORT NOT YET DOWN.
Level: 4101

CAUSE: Detected upon issuing a NETCONTROL START command. The prior NETCONTROL STOP command failed to completely terminate the Network Transport.

ACTION: Perform the following steps:
  1. Wait a few minutes, then retry the NETCONTROL START command. If the problem persists, abort any remaining network users.

  2. Submit an CR any time this problem occurs. See Appendix A "Submitting a CR"



MESSAGE: CONFIGURATION FILE NOT OPENED.
Level: 4200

CAUSE: Opening the configuration file failed.

ACTION: Confirm that the configuration file NMCONFIG.PUB.SYS exists and is valid. Retry the NETCONTROL command.


MESSAGE: INTERNAL BUFFER ERROR.
Level: 4201

CAUSE: Creating a network transport buffer area failed.

ACTION: See Appendix A "Submitting a CR"


MESSAGE: INTERNAL CONFIGURATION FILE ERROR (NMERR= error number).
Level: 4202

CAUSE: Accessing the configuration file returned the specified error.

ACTION: Review the description of the NMERR referenced elsewhere in this manual. Confirm that there are no validation errors with the configuration file. If the error still occurs, restore a backup copy of the configuration file NMCONFIG.PUB.SYS.


MESSAGE: INTERNAL ERROR ON START.
Level: 4203

CAUSE: A serious internal error has been detected during the execution of the NETCONTROL START command.

ACTION: SeeAppendix A "Submitting a CR" of this manual.


MESSAGE: linkname DEVICE STARTUP FAILED.
Level: 4204

CAUSE:
  1. The configured device does not exist on the system.

  2. The link connection is bad due to faulty hardware.

  3. An internal error has occurred during device startup.

ACTION:
  1. Consult the SHERLOCK diagnostics to determine the cause of the link error. If no link error is indicated, see Appendix A "Submitting a CR" of this manual.

  2. Consult the SHERLOCK diagnostics to determine the cause of the link error. If no link error is indicated, see Appendix A "Submitting a CR" of this manual.

  3. Consult the SHERLOCK diagnostics to determine the cause of the link error. If no link error is indicated, see Appendix A "Submitting a CR" of this manual.



MESSAGE: linkName DEVICE IN BOTH ADDLINK AND DELLINK FUNCTIONS.
Level: 4205

CAUSE: The same linkname is the object of both the ADDLINK and DELLINK option in the NETCONTROL command above. This is not permitted.

ACTION: Do the ADDLINK and DELLINK on separate NETCONTROL command lines when the same linkname is used for both functions.


MESSAGE: HOST — DTC CONFIGURATION MISMATCH FOR DEVICE linkname. ENSURE HOST NAME IS CONFIGURED ON DTC.
Level: 4206

CAUSE: The host name and/or host link name is not configured for the DTC name and card number specified with this device.

ACTION: Ensure that the DTC name and card number configured for this device are correct. Then use the DTC Manager to add the host name and host link name to the configuration for the appropriate DTC and card number. Restart the DTC card.


MESSAGE: HOST — DTC VERSION MISMATCH FOR DEVICE linkname.
Level: 4207

CAUSE: The version number of the Remote Link Manager (RLM) on the host and the version number of MARS on the DTC are incompatible.

ACTION: Ensure that the DTC name configured for this device is correct. Contact your Hewlett-Packard support engineer to correct the problem.


MESSAGE: X.25 CARD DOWN ON DTC FOR DEVICE linkname.
Level: 4208

CAUSE: The X.25 code must be downloaded on an X.25 card on the DTC before the Network Transport attempts to open the link.

ACTION: Ensure that the DTC name and card number configured for this device are correct. Using the Openview DTC Manager, download X.25 for the appropriate DTC and card.


MESSAGE: X.25 NOT STARTED ON DTC FOR DEVICE linkname.
Level: 4209

CAUSE: The X.25 card on the DTC was reset, but X.25 was not restarted.

ACTION: Ensure that the DTC name and card number configured for this device are correct. Using the Openview DTC Manager, start X.25 for the appropriate DTC and card.


MESSAGE: HOST LOST CONTACT WITH DTC FOR DEVICE linkname.
Level: 4210

CAUSE: The control connection between the host and the DTC was lost.

ACTION: Verify that the DTC configured for this device is still functioning.


MESSAGE: INVALID CARD NUMBER FOR DTC FOR DEVICE linkname.
Level: 4211

CAUSE: This error could occur for one of the following reasons:
  • The card number specified does not exist on the DTC.

  • The card number specified is not an X.25 card.

  • The card number specified has not been configured using the Openview DTC Manager.

ACTION: Ensure that the DTC name and card number configured for this device are correct. Using the Openview DTC Manager, configure and start X.25 for the appropriate DTC and card.


MESSAGE: COULD NOT GET DATA FROM NMCONFIG PATH "DTS.DTCPC".
Level: 4212

CAUSE: The path DTS.DTC was created, but no data was added.

ACTION: Using NMMGR, update the path and validate the DTS subsystem.


MESSAGE: LAN LINK NAME NOT CONFIGURED IN NMCONFIG PATH "DTS.DTCPC".
Level: 4213

CAUSE: The path DTS.DTC was created in NMCONFIG.PUB.SYS, but the IEEE 802.3 link name was not added.

ACTION: Using NMMGR, update the path and validate the DTS subsystem.


MESSAGE: COULD NOT GET DATA FROM NMCONFIG PATH "LINK.linkname".
Level: 4214

CAUSE: The path LINK.linkname was created in NMCONFIG.PUB.SYS, but no data was added.

ACTION: Using NMMGR, update the path and validate the DTS subsystem.


MESSAGE: DTC NAME NOT CONFIGURED IN NMCONFIG PATH "LINK.linkname".
Level: 4215

CAUSE: The path LINK.linkname was created in NMCONFIG.PUB.SYS, but the DTC name was not added.

ACTION: Using NMMGR, update the path and validate the DTS subsystem.


MESSAGE: CANNOT FIND DTC CONFIGURED FOR DEVICE linkname.
Level: 4216

CAUSE: This error may be caused by one of the following reasons:
  • The host has a non-existent DTC configured in the NMCONFIG.PUB.SYS path LINK.linkname.

  • The DTC configured in the NMCONFIG.PUB.SYS path LINK.linkname is down or flooded.

ACTION: Check the configuration data and verify that it is correct. Restart the DTC if necessary.


MESSAGE: MAXIMUM X.25 LINKS ALREADY STARTED, CANNOT START DEVICE linkname.
Level: 4217

CAUSE: Too many X.25 links have been started on the host.

ACTION: Stop unused X.25 links or Network Interfaces.


MESSAGE: CANNOT OPEN NETWORK DIRECTORY FILE.
Level: 4218

CAUSE: NETCP was unable to open the file NSDIR.NET.SYS.

ACTION: Check to be sure that the files NSDIR.NET.SYS and NSDIRK.NET.SYS exist. If they exist and they are not being accessed by another process, then try recreating the files. Otherwise, see Appendix A "Submitting a CR" of this manual.




Chapter 11 FPARSE Error Messages


Chapter 13 NSCONTROL Error Messages