Troubleshooting Tools

Troubleshooting tools are used to identify faulty adapters. For this product, the following tools are available:

troubleshooting checklist (see Table 2-1 “Troubleshooting Checklist”)
VGPBA online diagnostic (has online help)

Card LEDs

The 6 LEDs on the back of the card can be used to determine the state of the adapter while the driver on the system is running.




	NOTE: All of the LEDs on the card (except the Power LED) are initialized by the driver when the link is started on the system. Therefore, until the driver initializes the card, the state of the LEDs cannot be reliably interpreted.

The Power LED will be on at any time power is applied to the system. To interpret the other LEDs, the driver must be running. The following Table 2-1 “Troubleshooting Checklist”, can be used to determine a possible problem.

Table 2-1 Troubleshooting Checklist

LED state	Possible cause	Solution
Power LED off	No power applied to card	Check power to HP-PB bus/system, verify adapter is properly seated in its slot.
Power LED off	Blown fuse	Replace the adapter
Test LED on	Driver has detected a fatal hardware or software condition	Consult console and/or log files for error messages. Retry the operation. If necessary, contact HP or replace the adapter.
Link LED off	Card is not receiving link signals from hub/switch	Verify link has been started by the operator. If so, verify proper configuration of the link and the hub/switch port. Check/replace the cable.
Activity LED off	Card is not sending or receiving data to/from the hub/switch	This condition is normal when the link LED is off or when the hub is not sending or receiving data to/from the adapter. If you believe data is being sent/received, check the hub/switch port configuration, and also the network and/or MAC address configuration for the link.

Troubleshooting Tools

Technical documentation

» Table of Contents

» Glossary

» Index

Card LEDs