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Requests and Messages

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This section provides a list of requests and messages that may be encountered when working with HP Easytime/XL. The three kinds of messages displayed in HP Easytime/XL are:

  • Requests prompting for more information.

  • Messages resulting from an error (requires a correction action).

  • Messages about what is happening on the system.

Messages and requests are displayed on the Console Management screen shown in Figure 4-1 “Console Management Screen”.

Figure 4-1 Console Management Screen

Console Management Screen

Responding to Requests

Requests are messages from the system that prompt you to first do something, and then confirm the actions by replying, either from the Console Management screen, or from a dialog box. Respond immediately when there is a request pending on the system. A process or task, such as a backup, cannot continue until the required information is supplied.

This section provides a list of common requests, causes for the request, and the required actions:



REQUEST: FORMS ALIGNED OK (Y/N)? device (ldev n)

Level: 

CAUSE: This message occurs when a form has been loaded.

ACTION: Check that form is correctly aligned and perform the task. Align Form from the Print File Management screen.



REQUEST: IS PAPER AT TOP OF FORM (Y/N)? device (ldev n)

Level: 

CAUSE: This message occurs at the beginning of a print job.

ACTION: Check that the paper is at the top of form and perform the task Align Form from the Print File Management screen.



REQUEST: IS WRITE ENABLED (Y/N)? device (ldev n)

Level: 

CAUSE: Message occurs during a backup or when storing files to tape.

ACTION: Confirm that the tape is enabled and reply to the request. Information can only be stored on tape that is write enabled.



REQUEST: LOAD tape ON device (ldev n)

Level: 

CAUSE: This message occurs during a backup, store, or restore process when a tape is loaded.

ACTION: Load the tape indicated in the correct tape drive and reply to the request.



REQUEST: SELECT DEVICE NO. OF CLASS classname ON WHICH YOU LOADED tape.

Level: 

CAUSE: This request occurs during a backup, store, or restore process when a tape is loaded.

ACTION: Load the tape indicated in the correct tape drive and reply to the request.



REQUEST: SP #ldev n IS #job number, file name ON device (ldev n) (Y/N)?

Level: 

CAUSE: This request occurs when a print file requires a form or standard paper to be loaded.

ACTION: Check the Print File Management screen for the kind of paper required and perform the task Load Form.

Responding to Messages

Monitor messages to keep informed about activity on the system, for example, users or jobs logging on and off, disk storage, or other resource usage. Some messages are caused by an error and require a corrective action.

This section provides a list of system messages. When the message is caused by an error, possible causes for the error, and suggestions for recovery, are also included.



MESSAGE: IS NOT WRITE ENABLED. device (ldev n)

Level: 

CAUSE: This message occurs during a backup, or when storing or restoring files. It indicates that the tape is not write enabled.

ACTION: Enable the tape for writing.



MESSAGE: MUST BE ONLINE BEFORE REPLYING. device (ldev n)

Level: 

CAUSE: This message occurs if the tape drive is not online during a backup, or when storing or restoring files.

ACTION: Set the tape drive online.



MESSAGE: NOT READY. device (ldev n)

Level: 

CAUSE: This message occurs when there is a problem with a printer or tape drive.

ACTION: Check the device to make sure that it is plugged in, powered on, and online. If the device is a printer, check for a paper jam and that it is not out of paper.



MESSAGE: FORMS ON device (ldev n): forms message.

Level: 

CAUSE: This message occurs when a print file requires a form.

ACTION: Check the Print File Management screen for the kind of form required and perform the task Load Form.



MESSAGE: LOGOFF ON. device (ldev n)

Level: 

CAUSE: User or job indicated has logged off this device.

ACTION: No action required.



MESSAGE: LOGON FOR: user,group.account ON device (ldev n)

Level: 

CAUSE: User or job indicated has logged on to this device.

ACTION: Load the next tape in the tape drive.



MESSAGE: LOAD MEDIA media n FOR RESTORE ON. device (ldev n)

Level: 

CAUSE: This message occurs when restoring files from tape. Indicates that the end of the tape has been reached.

ACTION: Load the next tape in the tape drive.



MESSAGE: LOAD NEXT MEDIA FOR RESTORE ON. device (ldev n)

Level: 

CAUSE: This message occurs when restoring files from tape. Indicates that the end of the tape has been reached.

ACTION: Load the next tape in the tape drive.



MESSAGE: LOAD MEDIA media n FOR STORE ON. device (ldev n)

Level: 

CAUSE: This message occurs when restoring files from tape. Indicates that the end of the tape has been reached.

ACTION: Load the next tape in the tape drive.



MESSAGE: LOAD NEXT MEDIA FOR STORE ON. device (ldev n)

Level: 

CAUSE: This message occurs during backup or when storing files to tape. Indicates that the end of the tape has been reached.

ACTION: Load the next tape in the tape drive.



MESSAGE: STANDARD FORMS ON device (ldev n): forms message.

Level: 

CAUSE: This message occurs when a print file requires a standard paper (after a form has printed).

ACTION: Load standard paper in the printer and perform the task Load Form from the Print File Management screen.



MESSAGE: STORE OPERATION IS number % COMPLETE

Level: 

CAUSE: This message occurs during a scheduled backup and indicates the current status of the backup process.

ACTION: No action required.



MESSAGE: UNLABELED VOLUME LOADED ON. device (ldev n)

Level: 

CAUSE: This message occurs when an unlabeled tape is loaded in the tape drive.

ACTION: No action required.



MESSAGE: VOLUME WITH LABEL label LOADED ON device (ldev n)

Level: 

CAUSE: This message occurs during a backup, store, or restore process when labeled tapes are used. Tape indicated is currently loaded on this tape drive.

ACTION: No action required. HP Easytime/XL cannot use labeled tapes.

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