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HP Electronic Support Center Security-Related Services

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HP Electronic Support Center offers subscribers the following benefits:

  • Receive Security Bulletins automatically when they are published.

  • Retrieve the archive list of bulletins issued prior to subscription.

  • Download security patches if the subscriber configuration supports it.

Remember, an HP support contract is not required to subscribe to HP Security Bulletin services.

Subscribing to HP Electronic Support Center Security Bulletin Services

Once you have placed your name on the subscriber list for future Security Bulletins (see instructions below), you will receive them via e-mail on the day they are issued by HP.

As referenced below, you can also view a list of past Security Bulletins issued in the "HP Security Bulletins Archive".

Instructions

To subscribe to automatically receive future NEW HP Security Bulletins from the HP Electronic Support Center via electronic mail, do the following (instructions subject to change without notice):

  1. Use your browser to access the HP Electronic Support Center web page at:

    http://us-support.external.hp.comUS, Canada, Asia-Pacific, and Latin-America
    http://europe-support.external.hp.com

    Europe

  2. Logon with your User ID and password (or register for one). Remember to save the User ID assigned to you, and your password.

  3. Once you are on the HP Electronic Support Center home page, click on "Support Information Digests". On this page, you can subscribe to many different digest services, including the Security Bulletin Digests.

To review Security Bulletins that have already been released, click on "Search Technical Knowledge Base (Security Bulletins only)" on the HP Electronic Support Center home page. Near the bottom of the next page, click on "Browse the HP Security Bulletins Archive".

Once in the archive, click on "HP-UX Security Patch Matrix" to get a patch matrix of current HP-UX and BLS security patches. Updated daily, this matrix categorizes security patches by platform/OS release, and by Security Bulletin topic.

If You Discover a Security Problem

To report new security vulnerabilities, send e-mail to

security-alert@hp.com

Please encrypt any exploit information using the security-alert PGP key, available from your local key server, or by sending a message with a -subject- (not body) of 'get key' (no quotes) to security-alert@hp.com.

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