Hewlett-Packard would like to make you aware of
a special free service provided for all customers of HP
3000 and HP 9000 computer systems. This service gives
customers a direct route to Hewlett-Packard for obtaining information
relating to the security of their Hewlett-Packard Computer System(s).
Hewlett-Packard issues information on the availability of
software security patches via Security Bulletins to subscribers
of the HP Security Bulletin Digest e-mail service, a part of the
HP Electronic Support Center. A Hewlett-Packard support contract
is NOT required to subscribe to this service to obtain information
or security patches. Any purchaser of an HP 3000 or HP
9000 Computer System can make use of the HP Security Bulletin services
at no charge.
Customers may also obtain information and Security Bulletin
services via the World Wide Web.
A security problem is a software defect that allows unauthorized
personnel to gain access to a Computer System or to circumvent any
of the mechanisms that protect the confidentiality, integrity or
availability of the information stored on the system. When such
problems in Hewlett-Packard software are brought to the attention
of the company, their resolution is given a very high priority.
This resolution is usually in the form of a Security Bulletin which
may explain how to correct the problem or describe how to obtain
a software security patch that will correct the problem.
Hewlett-Packard has introduced this service as the primary
mechanism to alert subscribers to security problems and provide
corrections. Hewlett-Packard will not analyze the relevance of
any security patch to any individual customer site within the scope
of the HP Security Bulletin service. The responsibility for obtaining
and applying security patches resides with the customer.
The remainder of this letter outlines the various security
related services offered by HP Electronic Support Center and the
methods for subscribing to and retrieving information from it.
It also outlines how you can inform Hewlett-Packard of potential
security concerns you may have with your Hewlett-Packard Computer
System.
