DDFA connection problems are often due to improper use and
configuration of DDFA, application software, or faults in the device
or terminal server connection. This manual focuses on simple tasks
the user can perform to check for simple configuration faults and
to test the DDFA to DTC terminal server connection.
A rule of thumb in simple troubleshooting is to divide and
conquer. Identify the problem and break it into a set of smaller,
easier to test components. For each symptom, try to isolate possible
causes and find ways to eliminate them. For example, if an error
message is displayed in the log file, find its description in Appendix
B and perform the suggested action.
