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Running ODE

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You can run the ODE either from the CD or from the HP Service Partition (HPSP), a special disk partition that is available when the operating system is not running. Determine which action is best for you:
  • Running ODE from the HPSP is considerably faster than running it from CD. On systems that have an HPSP, you can copy the files to the partition from the CD by using a command on the Launch menu (see Running ODE from the HPSP).

    If your system does not have an HPSP, refer to your operating system user guide for instructions on creating one.

  • Run ODE from the CD if any of the following conditions exist:

    • The hard disk is not functioning or is unavailable.

    • The system does not support an HPSP.

    • The HPSP does not have the latest version of the tools installed.

Running ODE from the HPSP

The following steps describe the procedure for running ODE from an HPSP.

  1. Reset system power. The computer should come up to the Boot Manager menu.

  2. See whether the HPSP is listed as one of the boot devices on the Boot Manager menu:

    • If the HPSP appears as a boot device, move the cursor to the line that contains that option and press Enter. The computer will boot to the Launch menu.

    • If the HPSP does not appear as a boot device, verify that an HPSP exists on the system. If the HPSP does not exist, you may have to create one. Refer to your operating system user guide for instructions on verifying and creating of the HPSP. When the partition is created, copy the files from the CD. Follow these steps:

      1. Boot from the CD to the Launch menu.

      2. At the Launch menu, select the option for copying the contents of the CD to the HPSP (Run CD Installer to install/update CD content to HPSP).

      3. When you return to the Boot Manager menu, an entry for the HPSP as a boot device displays.

  3. Start ODE by choosing the selection for ODE at the Launch menu.

    Alternately, you can start ODE from the EFI prompt. To do this, change directories to \EFI\HP\DIAG\ODE and enter the ODE command. For example:

    fs2:>  cd \EFI\HP\DIAG\ODE
    fs2:\EFI\HP\DIAG\ODE> ODE 

Running ODE from the CD

The following steps describe the procedure for running the HP Integrity Servers and Itanium Workstations Offline Diagnostics and Utilities CD-ROM

  1. Insert the CD into the CD drive and reboot. The system boots to the Boot Manager menu.

  2. See whether the CD drive is listed as one of the boot devices on the Boot Manager menu:

    • If the CD drive appears as a boot device, move the cursor to the line that contains it and press the Enter key. The CD will boot to the Launch menu.

    • If the CD drive does not appear as one of the boot devices, select the item on the Boot Manager menu to add a boot device. Although this process can vary, the following steps reflect a typical procedure:

      1. Confirm that the CD is in the CD-ROM drive.

      2. Select Boot Option Maintenance.

      3. Select Add a Boot Option.

      4. Select Removable Media Boot.

      5. Answer the prompts.

        NOTE: You can give any response to the Boot Option Data Type prompt.
      6. Exit the menu, then exit the Boot Option maintenance menu. You return to the Boot Manager menu.

      7. Select CD drive as the boot device to boot from the CD to the Launch menu. After configuring the CD drive as a boot device, you will not have to add it again on subsequent boots.

  3. Start ODE by choosing ODE on the Launch menu.

    Alternately, you can start ODE from the EFI (Extensible Firmware Interface) prompt. To do this, change directories to \EFI\HP\DIAG\ODE and enter the ode command. For example:

    fs2:>  cd \EFI\HP\DIAG\ODE
    fs2:\EFI\HP\DIAG\ODE> ode 

Non-ODE Tools on the CD

The HP Integrity Servers and Itanium Workstations Offline Diagnostics and Utilities CD-ROM also provides a collection of non-ODE based diagnostic utilities. The following list describes several of those utilities:

Launchmenu

An application that allows the selection and execution of a set of other applications available in a specific environment. It is available in the \EFI\HP\TOOLS\LaunchMenu directory.

CD_Installer

An application to update/install the diagnostics CD image to the HP Service Partition (HPSP) of the disk running under EFI. It is available in the \EFI\HP\TOOLS\CD_Installer directory.

MCA utilities

A Machine Check Analyzer (MCA) Binary Logs gathering tool. It is available in the \EFI\HP\TOOLS\MCA_Utilities directory.

Network utilities

Utilities to diagnose network latency, communication, or configuration issues. The following tools are available in the \EFI\HP\TOOLS\Network directory:
ftp.efi
ifconfig.efi
inet.nsh
ping.efi
route.efi
tcpipv4.efi

I/O card utilities

Diagnostics and firmware update utilities for various I/O cards. Each supported card has its own utility and instruction set. A complete list of the I/O cards diagnostics and utilities is available in the \EFI\HP\DIAG\DOCUMENTATION\Prod_Desc_All directory.




Obtaining the Latest Version of ODE


Chapter 3 Using ODE on HP 9000 Systems