HP 3000 Manuals HP 3000 Manuals
Index
A
Action Summary Report
error messages
Automatic scheduler
configuring
B
Blind dialing
C
Code words
maintenance
temporary
verifying first run
Comments
Response Center
Company name
format
Configuration fields
company name
contact phone number
customer information
date format
HP repair office code
maximum number of retries
memory
modem baud rate
modem dial out method
modem ldev
name of contact
peripheral devices
request approval before transfer
response center phone number
software handle
system model number
system serial number
tone detection enabling
transfer information
wait period between retries
Configuration Options menu
Configuration Report
general information
sample
Configure Code Word Menu
Configure Customer Information menu
Configure DISCSCAN Menu
Configure LOGSCAN Menu
Configure Memory menu
Configure MEMSCAN Menu
Configure Peripheral Devices menu
Configure Predictive Schedule menu
Configure Reports menu
Configure SCSISCAN Menu
Configure Transfer Information menu
Configure Transfer Menu
Configure Utilities Menu
Configuring HP Predictive Support
adding devices
customer information fields
file transfer fields
memory
report destination
report frequency
swapping devices
Configuring PDEVs
Configuring the LAN console card port
Configuring the port
Configuring the remote console
Configuring transfer information
Contact name
format
Contact phone number
format
Cross-validating
host-based DTC
PC-based DTC
CTL error messages
Customer information
Customization
D
DATACOMM error messages
Datacomm port configuration
host-based DTC
LAN console
PC-based DTC
verifying
Datacomm troubleshooting
heavy I/O load
hung port
incorrect phone number
LAN console card
modem configuration or setup
phone line noise
procedure #1
procedure #2
procedure #3
procedure #4
procedure #5
procedure #6
procedure #7
read or write XFR error
speed sensing failure
Data transmission
review
Date
PSCONFIG format
Default fields
definition
Dialin security
explanation
HP 37212B
HP 50579A
other modems
Disabling the remote console
DISCSCAN
Disk drives
covered devices
FLEX
DTC
host-based requirements
PC-based requirements
restart conditions
DTC port configuration
changing host-based DTC
changing PC-based DTC
DTS terminal profile
creating for host-based DTC
creating for PC-based DTC
E
Electronic file transfer
Electronic file transfers
Error messages
Errors
Action Summary Report
CTL
DATACOMM
file access
file transfer
FSERR
miscellaneous
operator console
psconfig internal
RTY
TRANSFER
XFR
Event data
resetting
Event messages
heartbeat
Response Center
system console
F
File access error messages
File transfer
from Transfer Data Menu
File transfer errors
CTL
DATACOMM
FSERR
hung port
RTY
TRANSFER
XFR
File transfer failures
heavy I/O load
incorrect phone number
modem configuration or setup
phone line noise
speed sensing
File transfers
failures
from Main Menu
from MPE
how initiated
INFO string commands
programs
types
First run
code word
monitoring progress
starting
FLEX disk drives
covered devices
FSERR error messages
H
Heartbeat messages
Host-based DTC
creating DTS profile
cross-validating changes
detailed instructions
dumping a port
overview on how to verify
reconfiguring DTC port
requirements
resetting a port
validating changes in NMMGR
HP 37212A
switch settings
HP 37212B
switch settings
HP 50759A
switch settings
upgrade
upgrade identification
HP Predictive Support
MPE/iX files used
using
HP repair office code
format
I
IBS/SPORTS
verifying the contract
INFO string commands
file transfers
report printing
Installation
process
update
verifying IBS/SPORTS
I/O map
verification
L
LAN console
configuring card port
datacomm port configuration
file transfer requirements
modem configuration
port requirements
LAN console card
resetting a modem port
Log Report
PSCONFIG
Log Report, PSCONFIG
LOGSCAN
M
Maintenance activities
Maintenance Menu
MEMSCAN
Modem configuration
datacomm troubleshooting
selecting for HP 37212B
selecting for HP 50759A
selecting for other modems
selection chart for other modems
selection criteria
Modem dial out
security
types
Modems
2400 baud and autodial
50759A
and datacomm troubleshooting
baud rate in PSCONFIG
configuration for LAN console
Configuration for LAN console
dial out method in PSCONFIG
HP 37212A
HP 37212B
HP37212B
HP 50759A
ldev in PSCONFIG
preparation for configuring
proper cabling
settings table
SupportLink
SupportLink II
switch settings
upgraded
Modem settings
HP 37212A
HP 37212B
HP 50759A
SupportLink
SupportLink II
MPE/iX files
used with HP Predictive Support
N
NMMGR validation
host-based DTC
O
Online help
OPENVIEW
configuring PC-based DTC
Operational procedures
Operator console
error messages
P
PC-based DTC
configuring OPENVIEW
creating DTS profile
cross-validating changes
detailed instructions
overview on how to verify
reconfiguring DTC port
requirements
resetting a port
Peripheral devices
configuring
Phantom sessions
Port problems
resetting a port
troubleshooting
PREDICTA
Predictive Support Main menu
Pre-installation activities
Printing reports
commands for
Print Reports Menu
PSCONFIG
Product coverage
disk drives
FLEX disk drives
Series 900 systems
tape drives
PSCONFIG
automatic scheduler
Blind dialing listings
Configure Customer Information menu
Configure Memory menu
Configure Peripheral Devices menu
Configure Predictive Schedule menu
Configure Reports menu
Configure Transfer Information menu
internal errors
Print Reports Menu
swapping PDEVs
Transfer Data Menu
PSCONFIG Log Report
general information
sample
PSRNLOGD run log
PSUXFDMP
description of
PSUXFRDP
description of
R
RC Predictive
HP Predictive Support first run
Read errors
troubleshooting
Remote access console port
configuring
Remote console
disabling
enabling
operator intervention
operator intervention for HP 37212B
operator intervention for HP 50759A
operator intervention for other modems
Reports
Action Summary
Configuration
configuring frequency
configuring output destination
general information
printing interactively
PSCONFIG Log
PSCONFIG Log Report
Trace
Versions
Required fields
definition (see also Required fields mode)
Required fields mode
adding devices
Resetting event data
Resetting the port
host-based DTC
LAN console card
PC-based DTC
through TERMDSM
Response Center
sending comments
Response center phone number
PSCONFIG format
Response Center phone number
incorrect
RTY error messages
Rulesets
Run schedules
daily routine
general information
S
Scheduler
Scheduling HP Predictive Support
daily backup
general information
SCSISCAN
Sending comments
Series 900
covered systems
Service contract conditions
Service contracts
conditions
limitations
Site requirements
Software handle
format
Speed sensing failure
datacomm troubleshooting
SuccessLine
SupportLink
switch settings
SupportLink II
switch settings
Swapping devices
SYSGEN
System impact
System logging
requirements
SYSGEN
System model number
format
System performance
System requirements
System serial number
format
T
Tape drives
covered devices
TERMDSM
dumping a port
resetting a port
Trace Report
sample
Transfer Data Menu
TRANSFER error messages
Transfer file failures
read or write XFR error
Transfer information
U
Update installation
Utilities
reconfiguring
V
Versions Report
general information
sample
W
Write errors
troubleshooting
X
XFR error messages
XFR errors
read/write,troubleshooting