HP 3000 Manuals

If You Need Additional Help [ HP Performance Collection Software User's Manual (for MPE Systems) ] MPE/iX 5.0 Documentation


HP Performance Collection Software User's Manual (for MPE Systems)

If You Need Additional Help 

Resolving Incompatible Measurement Interface Versions 

If you try to start collecting data by running the SCOPEXL program, but
you have installed the incorrect Performance Collection Software files on
the host, you will get an error message similar to the following:

     ******************************************************
     Potentially incompatible Measurement Interface versions
     exist between Scope/XL and this system.

     This is Scope/XL version B.06.02

     This system is using Measurement Interface version: X.07.01.

     Please contact your local Hewlett-Packard
     Support Representative for resolution.
     ******************************************************

This means that the version of the SCOPEXL program you are using is not
compatible with the version of the operating system.  Check to make sure
you have installed or updated your performance collection software from
the proper source.

If the installation procedures do not complete correctly after you have
followed the steps listed in this chapter, call your Hewlett-Packard
support representative for assistance.  Please have the following
information available when you call:

   *   The version number of your Performance Collection Software

            :RUN UTILITY.SCOPE.SYS;INFO="VERSIONS"

   *   The version number of the MPE operating system on the HP 3000

            :SHOWME

   *   The exact text of any error messages encountered.



MPE/iX 5.0 Documentation