HP 3000 Manuals

LAP-B Link Driver Error Messages [ NS3000/iX Error Messages Reference Manual ] MPE/iX 5.0 Documentation


NS3000/iX Error Messages Reference Manual

LAP-B Link Driver Error Messages 

This section describes error messages generated by the LAP-B Link Driver.
They are displayed on the HP 3000 Series 900 operator's console in the
following format:

LAPB (linkname) Message text

LAPB (linkname) Error ErrorNum, Status = Status, Path:  PhysPath

1000         MESSAGE      The download file is too small.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is corrupt.

                             2.  There is an incorrect version of the
                                 download file.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Check the version of the download file
                                 with NMMAINT and call your
                                 Hewlett-Packard representative if
                                 incorrect.

1001         MESSAGE      The download file is too large.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is too large.

                             2.  There is an incorrect version of the
                                 download file.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Check the version of the download file
                                 with NMMAINT and call your
                                 Hewlett-Packard representative if
                                 incorrect.

1002         MESSAGE      No STEPs data structures are available.

             CAUSE        A catastrophic internal resource error was
                          detected.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1003         MESSAGE      An unknown interrupt type was received from
                          IO_Services.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1004         MESSAGE      PSI fatal error, dinmode.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is corrupt.

                             2.  Bad PSI hardware.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Run the Sherlock diagnostics on the PSI
                                 and call your Hewlett-Packard
                                 representative if a failure is detected.

1005         MESSAGE      PSI fatal bus error.

             CAUSE        Either the download file is corrupt, or the PSI
                          hardware has failed.

             ACTION       Replace the download file from your latest
                          system update tape, and run the Sherlock
                          diagnostics on the PSI. Call your
                          Hewlett-Packard representative if a failure is
                          detected.

1006         MESSAGE      PSI fatal internal error.

             CAUSE        Either the download file is corrupt, or the PSI
                          hardware has failed.

             ACTION       Replace the download file from your latest
                          system update tape and run the Sherlock
                          diagnostics on the PSI and call your
                          Hewlett-Packard representative if a failure is
                          detected.

1007         MESSAGE      Unknown PSI fatal error.

             CAUSE        Either the download file is corrupt, or the PSI
                          hardware has failed.

             ACTION       Replace the download file from your latest
                          system update tape and run the Sherlock
                          diagnostics on the PSI and call your
                          Hewlett-Packard representative if a failure is
                          detected.

1008         MESSAGE      The PSI received less data from your
                          Hewlett-Packard system than it expected.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1009         MESSAGE      The PSI received more data from your
                          Hewlett-Packard system than its internal buffers
                          could handle.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1010         MESSAGE      The PSI Received a bad command from the driver.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1011         MESSAGE      PSI received a bad DMA command from the driver.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1012         MESSAGE      Unknown PSI module dependent hard error

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1013         MESSAGE      The PSI detected a bad length count during
                          download.

             CAUSE        Either the download file is corrupt, or there is
                          an incorrect version of the download file.

             ACTION       Replace the download file from your latest
                          system update tape.  You should also check the
                          version of the download file with NMMAINT and
                          call your Hewlett-Packard representative if
                          incorrect.

1014         MESSAGE      PSI detected a bad checksum during download.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is corrupt.

                             2.  There is an incorrect version of the
                                 download file.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Check the version of the download file
                                 with NMMAINT and call your
                                 Hewlett-Packard representative if
                                 incorrect.

1015         MESSAGE      PSI received download blocks out of sequence.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is corrupt.

                             2.  There is an incorrect version of the
                                 download file.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Check the version of the download file
                                 with NMMAINT and call your
                                 Hewlett-Packard representative if
                                 incorrect.

1016         MESSAGE      Attempt to download to a bad card address.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The download file is corrupt.

                             2.  There is an incorrect version of the
                                 download file.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Replace the download file from your
                                 latest system update tape.

                             2.  Check the version of the download file
                                 with NMMAINT and call your
                                 Hewlett-Packard representative if
                                 incorrect.

1017         MESSAGE      PSI reported an undefined error during download.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1018         MESSAGE      PSI detected a severe internal error.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1019         MESSAGE      PSI detected a severe error on the backplane.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1020         MESSAGE      PSI reported an unknown severe error type.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1023         MESSAGE      Unable to obtain IODC information from
                          IO_GET_MODULE_REC during initialization.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1024         MESSAGE      Unsupported module type in IODC.

             CAUSE        Possible causes for this problem are as follows:

                             1.  Bad PSI hardware.

                             2.  Wrong path name is NMMGR.

                             3.  Wrong card type.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Run the Sherlock diagnostics on the PSI
                                 and call your Hewlett-Packard
                                 representative if there is an error.

                             2.  Verify the configured path name is
                                 correct in NMMGR.

                             3.  Verify that the target card is a PSI
                                 card.

1025         MESSAGE      Unsupported software model in IODC.

             CAUSE        Possible causes for this problem are as follows:

                             1.  Bad PSI hardware.

                             2.  Wrong path name in NMMGR.

                             3.  Wrong card type.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Run the Sherlock diagnostics on the PSI
                                 and call your Hewlett-Packard
                                 representative if there is an error.

                             2.  Verify the configured path name is
                                 correct in NMMGR.

                             3.  Verify that the target card is a PSI
                                 card.

1026         MESSAGE      Incompatible software version in IODC.

             CAUSE        The version of the PSI is not compatible with
                          this driver.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1027         MESSAGE      PSI did not return to a ready state after a
                          reset was issued.

             CAUSE        Bad PSI hardware.

             ACTION       Run the Sherlock diagnostics on the PSI hardware
                          and call your Hewlett-Packard representative if
                          an error is detected.

1028         MESSAGE      A call to IO_CONFIG_INT failed during driver
                          initialization.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1029         MESSAGE      A call to IO_INIT_PFHANDLER failed during driver
                          initialization.

             CAUSE        Internal error.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1030         MESSAGE      PSI register test failed during PSI
                          initialization.

             CAUSE        Bad PSI hardware.

             ACTION       Run the Sherlock diagnostics on the PSI and call
                          your Hewlett-Packard representative if a failure
                          is detected.

1032         MESSAGE      User invoked dump caused the driver to fail.

             CAUSE        A user manually instructed the driver to dump
                          via diagnostic utilities when the driver had not
                          encountered previous errors.

             ACTION       If the dump was taken as a snapshot of a
                          problem, call your Hewlett-Packard
                          representative, and save the raw dump file to
                          show to the HP person.

1033         MESSAGE      Dump-sequence failure.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The dump module is missing.

                             2.  The driver encountered an error while
                                 attempting to produce a dump.  The driver
                                 has unlocked itself and reported to upper
                                 levels the error which originally caused
                                 the dump attempt; these levels will now
                                 destroy the driver.  Any dump file
                                 produced is probably incomplete.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Run NMMAINT.PUB.SYS to verify the dump
                                 module is present.

                             2.  Write down the error information
                                 displayed on the console, submit an SR,
                                 and call your Hewlett-Packard
                                 representative.

1034         MESSAGE      An input message is being ignored.

             CAUSE        A message received by the driver was not
                          recognized or processing of it could not begin.
                          It is also possible the source port is not
                          operating with the required capabilities.  The
                          message was logged and dropped.

             ACTION       The diagnostic system logfile should contain a
                          partial image of the ignored message.  Write
                          down the information from this logfile as well
                          as the error information displayed on the
                          console, submit an SR, and call your
                          Hewlett-Packard representative.

1035         MESSAGE      No TAB data structures available.

             CAUSE        TAB data structures are used whenever the driver
                          attempts to start new hardware activity.  There
                          is a limited number of these data structures
                          available.  Unexpected use of incorrect port and
                          subqueues may have created excessive pending
                          hardware activity.  This problem may also be
                          reported if a buffer-manager buffer could not be
                          obtained.

             ACTION       Unsupported programs should not contact the
                          driver through incorrect subqueues.  This
                          problem should produce a dump; keep the raw dump
                          file along with the error information displayed
                          on the console, call your Hewlett-Packard
                          representative, and submit an SR.

1036         MESSAGE      Download file is incorrect for this driver.

             CAUSE        Hardware was successfully downloaded, but the
                          downloaded code turned out to be for a different
                          driver.  Someone may have incorrectly renamed a
                          download file to have the name of the file
                          expected by the driver, or your download file or
                          installed driver may be extremely old and not
                          matched.

             ACTION       Run NMMAINT.PUB.SYS to verify the version of the
                          download file and driver.  If the file is
                          incorrect, attempt to restore a copy from a
                          system backup tape.  If this does not solve the
                          problem, you may need to update your system and
                          download file; call your Hewlett-Packard
                          representative.

1037         MESSAGE      Download file is too old for this driver.

             CAUSE        Hardware was successfully downloaded but the
                          revision of the download file cannot be used
                          with the version of the corresponding installed
                          driver because their interfaces are
                          incompatible.

             ACTION       Check to see if operators forgot to restore the
                          latest download file during a recent system
                          update.  If not, try restoring the file from a
                          system backup tape.  If this does not solve the
                          problem, you may need to update your system and
                          download file; call your Hewlett-Packard
                          representative.

1038         MESSAGE      Unable to obtain a buffer manager buffer.

             CAUSE        Possible causes for this problem are as follows:

                             1.  Terminating user programs have not freed
                                 buffers and/or buffer pools they were
                                 using.

                             2.  Some other process had obtained buffers
                                 reserved for use by the driver while the
                                 driver was trying to initialize itself.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Warmstart the system and correct the user
                                 programs.

                             2.  Try restarting the driver.  If repeated
                                 link-restarts fail, a system dump will be
                                 required; call your Hewlett-Packard
                                 representative.

1039         MESSAGE      Unable to release a buffer manager buffer.

             CAUSE        The driver attempted to free memory which the
                          buffer manager did not recognize as a valid
                          buffer, due to a driver problem or memory data
                          corruption.  Also, a problem somewhere may have
                          caused the driver to attempt to free a buffer
                          which was not in use.

             ACTION       A system dump will probably be required; call
                          your Hewlett-Packard representative.

1040         MESSAGE      Unable to obtain an I/O Services timer.

             CAUSE        A call to obtain a timer resource returned in
                          error.  Too many timers may be in use.

             ACTION       If you suspect your system may be low on timer
                          resources due to heavy loading, try restarting
                          the link later.  If repeated attempts fail,
                          warmstart your system.  If the problem persists,
                          a system dump will be required; call your
                          Hewlett-Packard representative.

1041         MESSAGE      Unable to reset an I/O Services timer.

             CAUSE        The system rejected an attempt by the driver to
                          reset a timer supposedly owned by the driver.
                          Memory data corruption may have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1042         MESSAGE      Unable to release an I/O Services timer.

             CAUSE        The driver tried to free a timer which was not
                          recognized by the system as a valid timer.
                          Memory data corruption may have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1043         MESSAGE      Unable to obtain an I/O Services message frame.

             CAUSE        The driver could not obtain a reply-message
                          frame from the source port of a newly arrived
                          request message, or from a transport port in the
                          case of a driver-detected asynchronous event.
                          If the system is otherwise operating well,
                          modules attempting to communicate with the
                          driver may not be operating with the required
                          capabilities.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1044         MESSAGE      Unable to send an I/O Services message to
                          another process.

             CAUSE        A call to the system message-send routine
                          returned in error.  The destination port may
                          belong to a process which no longer exists or is
                          not operating with the required capabilities.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1045         MESSAGE      Unable to release an I/O Services message frame.

             CAUSE        A call to the system message-freeing routine
                          returned in error.  The port may belong to a
                          process which no longer exists or is not
                          operating with the required capabilities, or the
                          message frame was not recognized by the system
                          as a valid message frame.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1046         MESSAGE      Attempting to find I/O Services message on port
                          failed.

             CAUSE        The system rejected an attempt by the driver to
                          locate message frames on its own port.  Memory
                          data corruption may have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1047         MESSAGE      Attempted impossible state after a request or
                          completion.

             CAUSE        The driver attempted to enter a state which it
                          should never be able to get into, and ceased
                          operations instead.  Memory data corruption, a
                          driver bug, or a problem with the execution
                          priorities of the driver and/or its hardware may
                          exist.

             ACTION       This problem should produce a dump.  Keep the
                          raw dump along with the error information
                          displayed on the console, call your
                          Hewlett-Packard representative, and submit an
                          SR.

1048         MESSAGE      Driver notified of powerfail by system.

             CAUSE        The driver was notified that power returned
                          after a power failure of any duration.

             ACTION       The driver is not capable of recovering from
                          power failures, and modem connections were
                          probably lost.  Restart the link.

1049         MESSAGE      Request received when driver broken.

             CAUSE        The driver had to reject a request message
                          because it had previously become broken for
                          another reason.  The rejected request could not
                          be processed while the driver was broken.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1050         MESSAGE      Request received when driver dead.

             CAUSE        The driver received a request message during a
                          short time interval after shutdown completed,
                          but before the driver's port had been destroyed
                          by the system.  The driver should not be
                          receiving new requests after shutdown, and it
                          cannot successfully complete them.

             ACTION       If this problem occurs repeatedly, call your
                          Hewlett-Packard representative.

1051         MESSAGE      Request received when hardware in bad state.

             CAUSE        Hardware was not ready to process a request
                          message which required hardware participation.

             ACTION       Retry the request at a later time.  If the
                          problem persists, call your Hewlett-Packard
                          representative.

1052         MESSAGE      Not enough TARs available to process request.

             CAUSE        The driver could not obtain enough context
                          storage to begin processing a request, so the
                          request was rejected.  Unexpected use of
                          incorrect port subqueues may have created
                          excessive pending hardware activity.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1053         MESSAGE      Request received in invalid state.

             CAUSE        The driver received a sequencing message at the
                          wrong time.  This was a startup, shutdown, or
                          dump-control message which arrived
                          out-of-sequence.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

1054         MESSAGE      Unimplemented request received.

             CAUSE        The driver recognized a request message but the
                          feature it requested is not applicable to that
                          driver.  The message descriptor was known but
                          the message and/or its subfunction code(s) are
                          unimplemented.

             ACTION       Call your Hewlett-Packard representative and
                          explain what you were trying to do.

1055         MESSAGE      One or more do_bind config addresses is zero
                          (0).

             CAUSE        Possible causes for this problem are as follows:

                             1.  The path to the hardware may not be
                                 configured correctly.

                             2.  The physical path to the hardware may be
                                 faulty, or a previously undetected
                                 hardware failure may have occurred since
                                 system startup.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Check to be sure the configured pathname
                                 is correct for the cardslot the PSI is
                                 in.

                             2.  Write down the error information
                                 displayed on the console, submit an SR,
                                 and call your Hewlett-Packard
                                 representative.

1056         MESSAGE      Critical configuration message data is
                          incorrect.

             CAUSE        The configuration buffer passed to the driver
                          during startup was not correctly formatted for
                          the driver it was sent to.  That driver did not
                          find its own subsystem number in the expected
                          buffer field.

             ACTION       Run NMMAINT.PUB.SYS to verify the software
                          versions are correct between the driver and
                          module-configurator.  Also check your
                          configuration screens and if necessary restore
                          NMCONFIG.PUB.SYS from a system backup tape.  If
                          the problem does not go away, call your
                          Hewlett-Packard representative.

1057         MESSAGE      Input buffer passed in a message is too small.

             CAUSE        Data was requested from the driver but the
                          length of the buffer specified in the request
                          was too small to accept all the data.  The
                          driver is not capable of returning partial data.
                          The driver also imposes a minimum-size limit on
                          trace buffers.

             ACTION       If the problem occurred when starting trace, try
                          specifying a larger trace-buffer size.  There
                          may be a version-mismatch between your driver
                          and other supporting software; call your
                          Hewlett-Packard representative.

1058         MESSAGE      Driver tracing is already off.

             CAUSE        The driver received a trace-disable request when
                          trace was already off.  The trace-manager module
                          should not have passed the request to the driver
                          when trace was off.

             ACTION       This is intended as a warning.  You do not need
                          to turn trace off when it is not on.

1059         MESSAGE      Driver tracing is already on.

             CAUSE        The driver received a trace-enable request when
                          trace was already on.  The trace-manager module
                          should not have passed the request to the driver
                          when trace was on.  The driver does not support
                          altering the active trace-level in this manner.

             ACTION       This is intended as a warning.  You cannot turn
                          trace on when it is already on.

1060         MESSAGE      Bad download file address in configuration data.

             CAUSE        The driver requires the valid memory address of
                          an open download file to appear in a
                          configuration buffer passed during startup, but
                          the address it found was zero.  The module
                          configurator should not have sent the configure
                          message if it could not open the download file.
                          Alternately, configuration buffer formats may be
                          mismatched.

             ACTION       Run NMMAINT.PUB.SYS to verify the versions of
                          the driver, module configurator, and download
                          file.  If the problem cannot be solved from this
                          information, call your Hewlett-Packard
                          representative.

1061         MESSAGE      Bad middle plane buffer pool in configuration
                          data.

             CAUSE        The driver requires the valid buffer-pool ID of
                          a pool to be used for read/write datacomm line
                          frames, to appear in a configuration buffer
                          passed during startup, but the ID it found was
                          zero.  The transport should not have invoked the
                          module configurator if the buffer pool could not
                          be opened.  Alternately, configuration buffer
                          formats may be mismatched.

             ACTION       Check to see if the transport reported any
                          initialization errors.  Run NMMAINT.PUB.SYS to
                          verify the versions of the driver, module
                          configurator, and download file.  If the problem
                          cannot be solved from this information, call
                          your Hewlett-Packard representative.

1062         MESSAGE      Bad top plane buffer pool in configuration data.

             CAUSE        The driver requires the valid buffer-pool ID of
                          a pool to be used for card trace and other
                          internal I/O, to appear in a configuration
                          buffer passed during startup, but the ID it
                          found was zero.  The module configurator should
                          not have sent the configure message if the
                          buffer pool could not be opened.  Alternately,
                          configuration buffer formats may be mismatched.

             ACTION       Run NMMAINT.PUB.SYS to verify the versions of
                          the driver, module configurator, and download
                          file.  If the problem cannot be solved from this
                          information, call your Hewlett-Packard
                          representative.

1063         MESSAGE      Timeout during startup.

             CAUSE        The driver startup timer expired between the
                          time the driver received its configure message
                          and the time it completed all hardware and
                          software startup.  Probably the PSI hung due to
                          a hardware failure, download bug, or corrupt
                          download data not otherwise detected.  Though
                          unlikely, it is also possible that completions
                          for driver requests were excessively delayed due
                          to heavy system loading.

             ACTION       The driver normally allows about 30 seconds for
                          all of startup.  In a heavily loaded system,
                          this problem might appear intermittently; try
                          restarting the link.  If the problem persists,
                          call your Hewlett-Packard representative.

1064         MESSAGE      Timeout during selftest.

             CAUSE        The driver selftest timer expired between the
                          time the driver received its do_bind message and
                          the time the hardware completed selftest.
                          Probably the PSI failed selftest so badly it was
                          unable to report the selftest error.

             ACTION       The driver normally allows about 30 seconds for
                          selftest to complete.  Your PSI hardware is
                          probably dead; write down the error information
                          displayed on the console, submit an SR, and call
                          your Hewlett-Packard representative.

1065         MESSAGE      Local timer popped.

             CAUSE        This timeout should only occur if the PSI
                          hardware hangs due to a hardware failure or a
                          bug in the downloaded code.  The driver
                          solicited activity from the hardware local
                          timeout seconds ago, and that activity has still
                          not completed.  The driver has stopped the
                          hardware and requested a dump.

             ACTION       This problem should produce a dump; file an SR,
                          keep the raw dump, and call your Hewlett-Packard
                          representative.

1066         MESSAGE      Unknown driver problem.

             CAUSE        The driver detected an error, but did not say
                          what type of error was detected.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard representative.

2013         MESSAGE      Unknown error while attempting to autodial.

             CAUSE        Before attempting to autodial, the PSI detected
                          something wrong.  Specifically, the PSI detected
                          an active ACR line before attempting to
                          autodial.

             ACTION       Check your autodialer and the modem.

2014         MESSAGE      Autodial phone number configured incorrectly.

             CAUSE        The autodial phone number was entered into your
                          configuration screen incorrectly.

             ACTION       Check autodial phone number entry in your
                          configuration screen for this link.

2015         MESSAGE      Autodial not completed.

             CAUSE        The autodial was not completed.  This may happen
                          when the remote system's modem is not turned on
                          or not functional.

             ACTION       Check with your remote system to ensure that its
                          modems are turned on and functional.

2016         MESSAGE      Local autodial modem not powered on.

             CAUSE        Your local autodial modem has not been turned
                          on.

             ACTION       Turn on your local autodial modem.

2017         MESSAGE      Local autodial modem is busy.

             CAUSE        Possible causes for this problem are as follows:

                             1.  Someone else is using your autodial
                                 modem.

                             2.  A previous user of the modem failed to
                                 disconnect from it.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Check with other users of your system to
                                 see if they are using the modem.  If the
                                 modem is not in use, turn the modem off,
                                 wait a few seconds, and turn the modem on
                                 and try again.

                             2.  Powercycle the modem and try again.  If
                                 you try again and get the same error
                                 message, your autodial modem may be
                                 broken.

2018         MESSAGE      Cannot autodial because of cabling problems.

             CAUSE        Either no cable is attached, a non-autodial
                          cable is attached, or a bad autodial cable is
                          attached.

             ACTION       Check to see if the cable is properly attached.
                          If it is, try another cable.  If you still get
                          this error, write down the error information
                          displayed on the console, submit an SR, and call
                          you local Hewlett-Packard representative.

2500         MESSAGE      There was a read from the PSI which completed
                          with a error.

             CAUSE        Possible causes for this problem are as follows:

                             1.  The link is down.

                             2.  You have a faulty PSI.

                             3.  Internal driver, firmware or system
                                 error.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Check the cabling and modem on the PSI.

                             2.  Run Sherlock Diagnostics on the PSI.

                             3.  Write down the console error message,
                                 file an SR and call your Hewlett-Packard
                                 representative.

2501         MESSAGE      The driver does not have any more storage for
                          commands to the PSI.

             CAUSE        Unexpected use of driver subqueues may create
                          this problem.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2502         MESSAGE      The PSI has completed a bad command.

             CAUSE        Bad Asynchronous event quad completed by the
                          PSI.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2503         MESSAGE      The driver is unable to continue operation.

             CAUSE        The driver received a command or is in a state
                          where it cannot continue operation.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2504         MESSAGE      An unexpected command was received by the
                          driver.

             CAUSE        A completion by the PSI was received in an
                          invalid state.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2505         MESSAGE      PSI cannot send a frame across the line.

             CAUSE        Possible causes for this problem are as follows:

                             1.  Link could be down.

                             2.  Bad PSI hardware

                             3.  Internal PSI or driver error.

             ACTION       Possible actions for this problem are as
                          follows:

                             1.  Check the cabling and modem.

                             2.  Run Sherlock diagnostics to determine the
                                 cause.

                             3.  Write down the console error messages,
                                 submit an SR and call your
                                 Hewlett-Packard representative.

2506         MESSAGE      Bad message parameter passed to the driver.

             CAUSE        The driver received a bad meta language tag
                          while binding with NS.

             ACTION       Write down the console error message, submit an
                          SR and call your Hewlett-Packard representative.

2507         MESSAGE      Bad message received from NS.

             CAUSE        The driver received a bind message while it was
                          already bound.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2508         MESSAGE      The PSI card is not ready for operation.

             CAUSE        The driver was requested to perform a command
                          when the PSI card was not ready.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2509         MESSAGE      Bad completion from the PSI.

             CAUSE        The module dependent field returned by the PSI
                          does not make any sense.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.

2510         MESSAGE      Bad message received from NS.

             CAUSE        The driver was asked to execute a command
                          without being bound to upper layer.

             ACTION       Write down the error information displayed on
                          the console, submit an SR and contact your
                          Hewlett-Packard representative.



MPE/iX 5.0 Documentation