HP 3000 Manuals HP 3000 Manuals
Replying to Routed Messages
If you receive a routed message it will be shown by an asterisk (*) in
the ACT column of your INTRAY meaning that it requires action by you. If
you are not the first name on the Route List the message has been
APPROVEd by all the previous recipients before being sent to you. You
will see a plus sign (+) beside the item number.
For example, you are a Project Manager and someone in your team needs to
make a presentation abroad. They have created a routed message, a travel
request, which you must authorize before it can proceed to the next
person on the Route List.
You need to READ the message and decide whether you intend to authorize
the request or refuse it. If you decide to authorize the request, use
the APPROVE command. Or you may decide to refuse the request, use the
REJECT command.
You are given the option of adding text to the message explaining your
decision.
The message is now ready to be sent to the next person on the Route List.
Use the MAIL command. Your HP Desk password is used to authorize the
message.
To approve a routed message:
1. At the In Tray prompt type APPROVE followed by the number or the
name of the routed message. For example:
Intray > APPROVE 1
Intray > APPROVE "travel request"
2. You are given the option to add any comments. Type YES at the
prompt and enter the text. To end the text use // on a new line.
Do you want to add any comments (NO)? YES
TEXT: I think this will be a very productive visit
and may create new business opportunities in
Europe.
//
3. Type MAIL to mail the routed message to the next person on the
Route List.
Approve > MAIL
4. Enter your HP Desk password if it is requested.
Enter your HP Desk password to verify authorization:
To reject a routed message:
1. At the In Tray prompt type REJECT followed by the number or the
name of the routed message. For example:
Intray > REJECT 1
Intray > REJECT "travel request"
2. You are given the option to add any comments. Type YES at the
prompt and enter the text. To end the text use // on a new line.
Do you want to add any comments (NO)? YES
TEXT: I cannot authorize your travel request due to budget
restrictions - maybe next month.
//
3. Type MAIL to mail the routed message to the next person on the
Route List.
Reject > MAIL
4. Enter your HP Desk password if it is requested.
Enter your HP Desk password to verify authorization:
Further Information
* Using EDIT you can alter any comments you have made, but you
cannot alter text created by other people in a routed message.
* Entering your HP Desk password to authorize a routed message may
be switched off by the person who created the message. See
"Routing a Message" .
* You cannot delete routed messages until they have been actioned.
* Use ACK KEEP to keep a copy of the routed message in your Pending
Tray after it has been fully authorized.