Hewlett-PackardE-Service.Secure Order Fulfillment

The Business Challenge

• Lower the cost of fulfillment processes

• Increase sales force administration efficiency

Solution

• Praesidium VirtualVault,

• SAP Order Tracking Database

• Browser based user interface

• Features customized, “self-service” access

• Protects HP’s information resources

• Encrypts all data sent over the Internet

Benefits

• Reduced customer service costs

• Deployed in 6 weeks

• Enables quick follow-on E-Service deployments.

• Freedom from fear of unauthorized access to sensitive information

• Improved customer satisfaction due to real-time information access

“There were a lot of questions about whether we could do it, how safe it was. And now we’ve proven we can do it. With HP VirtualVault, we have a safe, secure manner to pass sensitive information to our channel partners.”.Nancy Jordan, Business Strategy Manager for Electronic Commerce at HP’s Channel Logistics and Fulfillment Operation

Previous slide

Next slide

Back to first slide

View graphic version

Send email to Interex or to the Webmaster
©Copyright 1999 Interex. All rights reserved.