Electric Lightwave E-Service.Secure Customer Billing Information

The Business Challenge

• Empowering & Improving Sales Force Productivity .

Solution

• Praesidium VirtualVault,

• MetaSolve TBS,

• Oracle Web-servers, Oracle RDMBS

Benefits

• Eliminated need for additional security at an estimated savings of millions of dollars

• Deployed 3 VirtualVaults in two weeks

• 100% compliance with customer expectations

• Enabled real-time access to transactional data

• Improved sales force productivity

• Reduced data access time

• Reduced customer service costs

“HP VirtualVault is the delivery mechanism that allows me to deploy a very strategic set of applications at a fairly low cost and at a very low risk. From a strategic point of view, we simply must have this kind of platform to leverage the value of the Internet and to do better business.” Steve Adkins, VP & CIO, Electric Lightwave

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