The diagnostic flowcharts provide the following tests:
Flowchart 1: Boot Test. Verifies that the system boots correctly
over Fibre Channel.
Flowchart 2: Configuration Test. Verifies the configuration of the mass storage
interface on a host using the FCSCAN utility.
Flowchart 3: Fibre Channel Connections Test. Checks that all the hardware
connections between the system and the Fibre Channel mass storage
devices are connected and operational.
Figure 4-1 Flowchart 1: Boot Test
Flowchart 1 Procedures
Is the system bootable over the Fibre Channel? Only
certain systems can boot over the Fibre Channel adapter. If your
system is not capable, you must boot from a SCSI device.
Is firmware version adequate? Check the firmware revision on your system
for the minimum required date code for your adapter. If Yes, go
to step D; if No, go to C.
Update firmware. Update the firmware to the appropriate level.
Is the Fibre Channel adapter installed correctly? If yes, go to 4.
If no, go to step E.
Is the Fibre Channel adapter properly seated? Shut down the HP e3000 system
by entering: CTRL-A / shutdown. Power down the system and disconnect the cables. Check
that the adapter is properly seated in the backplane. To verify
the installation, go back to step A.
Figure 4-2 Flowchart 2: Configuration Test
Flowchart 2 Procedures
Run the FCSCAN utility to display information
about FC adapter and devices present in the system.
FC adapter displayed? FCSCAN shows FC adapters configured in the
system. If the adapter is not displayed, go to C. If it is
displayed, continue with G.
Run IOCONFIG to verify if the required FC adapter is configured
in the system.
Is FC adapter configured? If not configured, go to E.
If configured but FCSCAN still is not able to display it, go to
F (Call HP Support Representative).
Configure Adapter. Using IOCONFIG, configure the FC adapter in
your system.
Call HP. Contact the HP Support Representative and communicate the problem.
Device Displayed? If devices are not displayed, go to number
4 on flowchart 3.
Figure 4-3 Flowchart 3: Fibre Channel Connections Test
Flowchart 3 Procedures
Verify: Fibre Channel adapter properly seated. Shut down the
HP e3000 system by entering: CTRL-A / shutdown. Power down the
system and disconnect the cables. Check that the adapter is properly
seated in the backplane. To verify, power up the system.
Adapter problem: call HP. Contact the HP Support Representative
and communicate the problem.
Verify: connectors solidly connected. Without powering down the system,
make sure the connectors on the fiber optic cable match the keyed
connectors on the adapter and are solidly connected.
Verify: connection to Fibre Channel Mass Storage device. Make sure the
Fibre Channel cable is fully connected to the Fibre Channel Mass
Storage device and the device is operating. Follow the instructions
in the device manual to check the device state. Try changing the
connection to a different port on the Fibre Channel Mass Storage
device, if possible. After checking the connections, go back to flowchart
1.
Verify: Fibre Channel Mass Storage device powered on. Make sure the
Fibre Channel Mass Storage device is powered on.
Verify: run Fibre Channel Mass Storage device-specific diagnostics. If
diagnostics are available to troubleshoot the Fibre Channel Mass
Storage device, follow the steps to verify that the device is functioning
properly. After verification, go back to flowchart 1.