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Interactive or Programmatic Problems

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The first step in investigating interactive or programmatic problems is to examine any error message returned. If you have received a specific error message, find it in the NS 3000/iX Error Messages Reference Manual and take the action recommended. Most error messages are easily understood by the user or programmer, although some of the explanations refer to internal procedures comprehensible only to qualified HP representatives. Users are not expected to understand these explanations, but they should take the actions listed.

Program Errors

If the user is using any of the programmatic capabilities of NS 3000/iX and an intrinsic completes with an error, the recovery procedure depends upon the intrinsic. How you check for the error code depends on which service you are using.

  • If a NetIPC intrinsic was issued that received a condition code indicating an error, use the IPCCHECK intrinsic to obtain additional details. Always check for the PM error code; this is essential to identify the cause if the network transport is unable to complete a request.

  • If a file system intrinsic was issued that received a condition code indicating an I/O error occurred, use the FCHECK intrinsic to obtain additional details.



Chapter 5 Common Network Problems

Command Errors