Important Predictive Support Changes in MPE/iX 6.5 and Later
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Product Overview
HP Predictive Support provides proactive hardware support and helps increase the uptime of your systems by monitoring system memory and disk/tape drives. When the HP Predictive Support software detects a potential problem, it sends a message to the HP Response Center. The Response Center portion of the system screens the data and forwards problems requiring further analysis to a Response Center Engineer. If action is needed at your site, the Response Center Engineer and the account Customer Engineer will work with you until the problem is resolved. This proactive hardware support is provided as part of the HP Hardware and Software Support Agreement.
Predictive Support Changes as of MPE/iX Release 6.5
The Predictive Support Monitor (PSMON.PRED.SYS) startup model has been changed. On previous versions of MPE, PSMON was automatically started by the Diagnostic system monitor (DIAGMON.DIAG.SYS), which was part of the sysdiag diagnostic system. The Support Tools Manager (STM) has replaced the sysdiag diagnostic system on MPE iX 6.5. A new job named JPSMON.PRED.SYS was created to start PSMON. Predictive Support relies on a sysdiag diagnostic library, and because of this, there is currently no way to have PSMON started by the STM diagnostics. PSMON is now launched by streaming the job JPSMON.PRED.SYS. If you want Predictive Support to monitor your system, JPSMON.PRED.SYS must always be running.
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WARNING! If JPSMON.PRED.SYS is not running, Predictive Support will not perform its daily scheduled run to monitor your system. |
:SHOWJOB JOB=PSMON,MANAGER.SYSYou should see one active job. The installation job for Predictive Support will attempt to place a "STREAM JPSMON.PRED.SYS" command in the system startup file (SYSSTART.PUB.SYS), after the STREAMS command. If this fails, then you should manually add a line to SYSSTART.PUB.SYS to stream the JPSMON.PRED.SYS job.
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NOTE: The sysstart must have a creator of MANAGER.SYS in order to be automatically executed during system startup. Additionally, the first line of sysstart should be the STARTUP directive. |
Startup Limit 20,60 Jobfence 7 Spooler lp;start Streams 10 Continue Stream jstrtlan.sysmaint.sys Continue Stream jpsmon.pred.sys **HP Predictive supports the following new peripherals:
| DGHS04Y | 4GB SCSI Disk Drive |
| ST32272WD | 2GB SCSI Disk drive |
| ST34572N,W,WC,WD | 4GB SCSI Disk Drives |
| ST34573N,W,WC,WD | 4GB SCSI Disk Drives |
| DGHS09Y | 9GB SCSI Disk Drive |
| ST39102LC | 9GB SCSI Disk Drive |
| ST39173N,W,WC,WD | 9GB SCSI Disk Drives |
| ST39175WC,LC,LW | 9GB SCSI Disk Drive |
| ST118273N,W,WC,WD | 18GB SCSI Disk Drives |
| ST318203LC | 18GB SCSI Disk Drive |
| ST318275LC,LW,WC | 18GB SCSI Disk Drives |
| ST136475LW,WC | 36GB Disk Drives |
| DLT4000 | SCSI Digital Linear Tape |
| DLT7000 | SCSI Digital Linear Tape |
| Any HPIB or FLEX Interface Disk, including but not limited to: | |
| HPC2200A | 335MB HPIB Disk |
| HPC2202A | 670MB HPIB Disk |
| HPC2203A | 670MB HPIB Disk |
| HPC2281A | 335MB HPIB Disk |
| HPC2282A | 670MB HPIB Disk |
| HPC2201A | 670MB Flex Disk |
| HPC2204A | 1.34GB Flex Disk |
| HPC2460x | 420MB Disk |
| HPC2461x | 673 MB Disk |
| HPC2462x | 1.36GB Disk |
| HPC2470x | 234MB disk mechanism |
| HPC2471x | 328MB disk mechanism |
| HPC2472x | 422MB disk UPGRADE KIT |
| HPC2473x | 673MB Disk UPGRADE KIT |
| HPC2474R | 1.36GM C3 UPGRADE KIT |
| HPC3010M1 | 2GB SCSI Disk (As of April 30, 2000) |
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