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Appendix C  UPS Console Messages

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Appendix C describes console messages that only occur while you are using the UPS.

MESSAGE:

UPS LDEV! reports loss of AC input power. (UPSERR 0033)

CAUSE

The specified UPS device reported that it detected an input power failure. There has been an AC power failure somewhere in the power path leading into the UPS. The UPS has switched to its internal battery pack to supply reserve power.

ACTION

If the power failure is brief, not long enough to exhaust the UPS battery, no action is needed. Otherwise, determine what is causing the power loss and take action to restore the power before the UPS battery becomes exhausted.

MESSAGE:

UPS LDEV ! reports AC input power "Bypass Mode". (UPSWRN 0035)

CAUSE

The specified UPS device has been placed into its "AC Power Bypass Mode" of operation. This should only occur when an HP Customer Engineer is servicing the UPS and intends to put the UPS into "Bypass Mode".

ACTION:

No action is needed if this message occurs during Customer Engineer servicing of the UPS. If this message occurs during normal system operation, there is probably a hardware problem in the UPS. Call your HP service representative.

MESSAGE:

UPS LDEV ! reports AC input power restored. (UPSWRN 0036)

CAUSE:

The specified UPS device had lost its AC input power in the past, and now the AC input power has been restored. If the UPS is operating correctly, it will now switch from battery operation back to normal AC power operation.

ACTION:

No action is needed. The system automatically returns to normal operation when all UPS devices (there may be one or several UPS devices on a system) detect that normal AC input power is present following a power loss at any UPS.

MESSAGE:

UPS LDEV ! reports "Low Battery Charge" condition. (UPSWRN 0037)

CAUSE:

The specified UPS had lost its AC input power some time ago and has been supplying reserve power from its battery. AC input power has not been restored yet, causing the battery to be drained down to a "low charge" power level.

ACTION:

Locate and correct the cause of the AC power failure. If AC power is not restored within the next two minutes, the UPS battery will be exhausted and the UPS output AC power will fail, causing power loss to the computer equipment.

MESSAGE:

UPS LDEV ! reports AC output power turned off. (UPSERR 0041)

CAUSE:

The specified UPS device has turned off its AC output power. Someone may have mistakenly turned off the UPS' power switch, or the UPS may have malfunctioned. Whatever equipment was receiving power from the UPS has now lost power.

ACTION:

Investigate and correct the problem at the UPS. Turn on all power control switches on the UPS. If the computer (CPU) lost power, you will have to re-boot the system after restoring the UPS power.

MESSAGE:

UPS LDEV ! reports UPS "System Fail" condition cleared. (UPSWRN 0128)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "System Failure" condition. Now, the "System Failure" condition within the UPS device has been corrected and the UPS is reporting that it has returned to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Inverter Fail" condition cleared. (UPSWRN 0129)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Inverter Failure" condition. Now, the "Inverter Failure" condition within the UPS device has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Battery Not Present" condition cleared. (UPSWRN 0130)

CAUSE:

Some time ago, the specified UPS device had reported a "Battery Not Present" condition. Now, the "Battery Not Present" condition within the UPS has been corrected and the UPS is reporting that it has returned to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Charger Fault" condition cleared. (UPSWRN 0131)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Charger Fault" condition. Now, the "Charger Fault" condition within the UPS device has been corrected and the UPS is reporting that it has returned to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Overload Shutdown" condition cleared. (UPSWRN 0132)

CAUSE:

Some time ago, the specified UPS device had reported an "Overload Shutdown" condition. Now, the "Overload Shutdown" condition within the UPS device has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "High Ambient Temperature Shutdown" condition cleared. (UPSWRN 0133)

CAUSE:

Some time ago, the specified UPS device had reported a "UPS High Ambient Temperature Shutdown" condition. Now, the "High-Ambient Temperature Shutdown" condition has been corrected. The UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Overload" condition cleared. (UPSWRN 0134)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Overload" condition. Now, the UPS "Overload" condition has been corrected and the UPS is reporting that it has returned to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "High Ambient Temperature" condition cleared. (UPSWRN 0135)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "High Ambient Temp-erature" condition. Now, the "High Ambient Temperature" condition has been corrected and the UPS is reporting that it has returned to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Battery Test Fail" condition cleared. (UPSWRN 0136)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Battery Test Fail" condition. Now, the "Battery Test Fail" condition within the UPS device has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "High Battery Voltage" condition cleared. (UPSWRN 0137)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "High Battery Volt-age" condition. Now, the "High Battery Voltage" condition in the UPS device has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Low Battery Voltage" condition cleared. (UPSWRN 0138)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Low Battery Volt-age" condition. Now, the "Low Battery Voltage" condition in the UPS device has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "High Output Voltage Shutdown" condition cleared. (UPSWRN 0139)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "High Output Volt-age Shutdown" condition. Now, the "High Output Voltage Shutdown" condition has been cleared and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "Low Output Voltage Shutdown" condition cleared. (UPSWRN 0140)

CAUSE:

Some time ago, the specified UPS device had reported a UPS "Low Output Voltage Shutdown" condition. Now, the "Low Output Voltage Shutdown" condition has been corrected and the UPS is reporting a return to normal operation.

ACTION:

No action is needed. This message merely confirms that a previously reported problem has been corrected.

MESSAGE:

UPS LDEV ! reports UPS "System Fail" condition. (UPSERR 0192)

CAUSE:

The specified UPS device reported a UPS "System Failure" condition. This is a hardware malfunction condition within the UPS.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Inverter Fail" condition. (UPSERR 0193)

CAUSE:

The specified UPS device reported a "UPS Inverter Fail" condition. This is a hardware malfunction condition within the UPS. The DC-to-AC power inverter within the UPS has malfunctioned.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Battery Not Present" condition. (UPSERR 0194)

CAUSE:

The specified UPS device reported a "Battery Not Present" condition. This is a hardware malfunction condition within the UPS. The UPS hardware logic perceives that the UPS battery pack is not connected.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Charger Fault" condition. (UPSERR 0195)

CAUSE:

The specified UPS device reported a UPS "Charger Fault" condition. This is a hardware malfunction condition within the UPS. The UPS' internal battery charger circuitry has malfunctioned.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Overload Shutdown" condition. (UPSERR 0196)

CAUSE:

The specified UPS device reported a UPS "Overload Shutdown" condition. Too much power was being drawn from the UPS AC output by the computer equipment being powered from this UPS. That equipment may be malfunctioning.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "High Ambient Temperature Shutdown" condition. (UPSERR 0197)

CAUSE:

The specified UPS device reported a UPS "High Ambient Temperature Shutdown" condition. The temperature of the UPS hardware became too high to permit safe operation, and the UPS turned itself off to prevent equipment damage.

ACTION:

If the computer room has become too warm, take steps to cool the room. If room temperature is not the problem, there has probably been a hardware malfunction. Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Overload" condition. (UPSERR 0198)

CAUSE:

The specified UPS device reported a UPS "Overload" condition. The equipment being powered by the UPS is drawing too much power from the UPS AC output. If the excessive power draw continues, the UPS may reach an "Overload Shutdown".

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "High Ambient Temperature" condition. (UPSERR 0199)

CAUSE:

The specified UPS device reported a UPS "High Ambient Temperature" condition. The UPS has detected an abnormally high temperature in the UPS hardware. If the temperature rises further, the UPS may reach "High Temperature Shutdown".

ACTION:

If the computer room has become too warm, take steps to cool the room. If room temperature is not the problem, there has probably been a hardware malfunction. Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Battery Test Fail" condition. (UPSERR 0200)

CAUSE:

The specified UPS device reported a UPS "Battery Test Fail" condition. This is a hardware malfunction within the UPS hardware. The UPS logic perceives that the UPS battery is not working properly.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "High Battery Voltage" condition. (UPSERR 0201)

CAUSE:

The specified UPS device reported a UPS "High Battery Voltage" condition. This is a hardware malfunction within the UPS hardware. The UPS logic perceives that the UPS battery is not working properly.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Low Battery Voltage" condition. (UPSERR 0202)

CAUSE:

The specified UPS device reported a UPS "Low Battery Voltage" condition. This is a hardware malfunction within the UPS hardware. The UPS logic perceives that the UPS battery is not working properly.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "High Output Voltage Shutdown" condition. (UPSERR 0203)

CAUSE:

The specified UPS device reported a UPS "High Output Voltage Shutdown" condi-tion. This is a hardware malfunction within the UPS hardware or possibly in the equipment being powered from the UPS. The UPS has shut itself off.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! reports UPS "Low Output Voltage Shutdown" condition. (UPSERR 0204)

CAUSE:

The specified UPS device reported a UPS "Low Output Voltage Shutdown" condition. This is a hardware malfunction within the UPS hardware or possibly in the equipment being powered from the UPS. The UPS has shut itself off.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor UPS error: Lost communications with UPS LDEV !. That UPS is no longer being monitored. (UPSERR 0512)

CAUSE:

The UPS Monitor had been monitoring the specified UPS LDEV successfully, then for some reason lost I/O communications with that UPS. The I/O interface cable or I/O interface hardware may have failed, or the UPS itself may have failed.

ACTION:

Check the specified UPS's I/O interface cable and I/O interface connection at the computer. Check the UPS hardware for power connections and front panel indicators. If the cause is not found, call your HP service representative.

MESSAGE:

UPS LDEV ! I/O Operation warning: Warning status returned by I/O system at completion of a UPS I/O request. (UPSWRN 0533)

CAUSE:

This is a software-detected warning condition that indicates something unusual occurred in an I/O request made to a UPS by the UPS Monitor.

ACTION:

If this warning appears only rarely, then no action is needed. If it appears frequently, then call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! I/O Operation error: Error status returned by I/O system at completion of a UPS I/O request. (UPSERR 0534)

CAUSE:

This is a software-detected error condition that indicates an error in the I/O software subsystems that the UPS Monitor uses to communicate with UPS devices.

ACTION:

If this error appears only rarely, then no action is needed. If it appears frequently, then call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! I/O Operation error: A status of "aborted" was returned by I/O system as completion status of a UPS I/O request. (UPSERR 0535)

CAUSE:

This is a software-detected error condition that indicates an error in the I/O software subsystems that the UPS Monitor uses to communicate with UPS devices.

ACTION:

If this error appears only rarely, then no action is needed. If it appears frequently, then call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! I/O Operation error: UPS device failed to complete a Read I/O request in allotted time. The Read request timed out. (UPSERR 0536)

CAUSE:

This is a software-detected error condition that indicates an error in the I/O software subsystems that the UPS Monitor uses to communicate with UPS devices. It could indicate a disconnected I/O cable or a UPS hardware malfunction.

ACTION:

Check for proper connection of the UPS I/O interface cable at both ends. See if the UPS is powered-on. If those checks do not reveal the source of the problem, then call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor UPS initialization: UPS LDEV ! was initialized successfully and is now being monitored. (UPSWRN 0540)

CAUSE:

During system startup, the specified UPS device was successfully initialized by the UPS Monitor.

ACTION:

No action is needed. This is merely an expected confirmation that the UPS and UPS Monitor software are operating correctly.

MESSAGE:

UPS LDEV ! I/O Operation error: The actual Read data transfer length in a UPS Read I/O operation was too short, less than the minimum required Read transfer length. (UPSERR 0563)

CAUSE:

This is a software-detected error condition that indicates an error in the I/O software subsystems that the UPS Monitor uses to communicate with UPS devices. It could also indicate an I/O interface hardware error, or a UPS hardware error

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! I/O Operation error: The actual Read data transfer length in a UPS Read I/O operation was too long, greater than the maximum requested Read transfer length. (UPSERR 0564)

CAUSE:

This is a software-detected error condition that indicates an error in the I/O software subsystems that the UPS Monitor uses to communicate with UPS devices. It could also indicate an I/O interface error or a UPS hardware error.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! I/O operation error: Data supplied by the UPS device in response to a Read I/O request did not match any of the allowable data patterns for that request. The Read will be re-done. (UPSERR 0567)

CAUSE:

Possibly a poor I/O interface cable connection between the system and the UPS. Possibly electrical noise interference induced in the I/O interface cable or hardware. It could also indicate a malfunction of the UPS hardware.

ACTION:

If this error appears only rarely, then no action is needed. If it appears frequently, then call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! initialization error: After trying several times, the UPS Monitor has been unable to complete the initialization sequence of I/O operations for this UPS device. (UPSERR 0573)

CAUSE:

Something is preventing the HP3000 system from communicating with the UPS. Possibly a bad I/O interface cable or bad I/O interface hardware at the system or at the UPS. Possibly a UPS hardware malfunction.

ACTION:

Check the I/O interface cable for correct attachment, and check that the UPS is powered-on. Check that the system I/O configuration is correct. If the problem is not found, then call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor warning: Too many UPS devices have been configured in the system I/O configuration files. The UPS Monitor can not monitor all of them; it will monitor as many as it can. (UPSWRN 0577)

CAUSE:

Incorrect system I/O configuration. The system I/O configuration, generated by SYSGEN and NMMGR configurators, contains more than 128 UPS devices, which is the maximum number that the UPS monitor can handle simultaneously.

ACTION:

Review and correct the system I/O configuration, reducing the number of UPS devices specified in the configuration to an acceptable number.

MESSAGE:

UPS Monitor system call error: Error status ! (Subsystem # !, Error # !) received from procedure HPFOPEN. (UPSERR 0580)

CAUSE:

This is a software-detected error condition that indicates an error occurred in a call to the specified MPE/iX operating system procedure when that procedure was called by the UPS Monitor software.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor system call error: Error status ! (Subsystem # !, Error # !) received from procedure FCLOSE. (UPSERR 0581)

CAUSE:

This is a software-detected error condition that indicates an error occurred in a call to the specified MPE/iX Operating System procedure when that procedure was called by the UPS Monitor software.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor system call error: Error status ! (Subsystem # !, Error # !) received from procedure CreatePort. (UPSERR 0584)

CAUSE:

This is a software-detected error condition that indicates an error occurred in a call to the specified MPE/iX Operating System procedure when that procedure was called by the UPS Monitor software.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor system call error: Error status ! (Subsystem # !, Error # !) received from procedure PurgePort. (UPSERR 0585)

CAUSE:

This is a software-detected error condition that indicates an error occurred in a call to the specified MPE/iX Operating System procedure when that procedure was called by the UPS Monitor software.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor error: UPS Monitor was unable to create its UPS Table object. The UPS Monitor process can not operate without it, and is aborting itself. (UPSERR 0586)

CAUSE:

This is a software-detected error condition that indicates an error in the UPS Monitor software or in some other system software, or a system memory error.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor UPS error: Unable to start monitoring on UPS Ldev ! due to File System error in finding or opening the device. (UPSWRN 0587)

CAUSE:

This is a software-detected error condition that indicates an error in the UPS Monitor software or in some other system software, or a system memory error.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS LDEV ! initialization error: UPS Monitor was unable to allocate (open) this UPS device. This UPS device will not be monitored. (UPSERR 0589)

CAUSE:

This is a software-detected error condition that indicates an error in the UPS Monitor software or in some other system software, or a system memory error.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor error: UPS Monitor process initialization failed due to error in obtaining resources (data object, message port, etc.). (UPSERR 0590)

CAUSE:

This is a software-detected error condition that indicates an error in the UPS Monitor software or in some other system software, or a system memory error.

ACTION:

Call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor warning: UPS Monitor finds no UPS devices configured in the system I/O configuration files. UPS Monitor is terminating itself. (UPSWRN 0591)

CAUSE:

No UPSs have been configured in the system's I/O configuration files. This is an error if this system is supposed to have UPSs on it. This is not an error if this system is not supposed to have UPS devices on it.

ACTION:

If this system is supposed to have UPS devices on it, then review and correct the system I/O configuration, and then restart the system. If this system is not supposed to have UPS devices on it, then no action is needed.

MESSAGE:

UPS Monitor information: UPS Monitor process has been launched by PROGEN and is starting-up its operation. (UPSWRN 0595)

CAUSE:

The system has just been started-up, and the UPS Monitor software subsystem has automatically been started as well.

ACTION:

No action is needed. This is merely an informational message confirming that the UPS Monitor software has been started.

MESSAGE:

UPS Monitor information: UPS Monitor process has initialized itself successfully, and is ready to start UPS monitoring operations. (UPSWRN 0596)

CAUSE:

After the UPS Monitor process was first started, it successfully initialized itself: it acquired the basic resources it needed to commence operations.

ACTION:

No action is needed. This is merely an informational message that confirms that the UPS Monitor completed its process initialization successfully.

MESSAGE:

UPS Monitor information: UPS Monitor process is shutting down, due to a normal system shutdown. (UPSWRN 0597)

CAUSE:

The system operator initiated a normal Control-A Shutdown of the MPE/iX system. The UPS Monitor is shutting itself down as part of the overall system shutdown.

ACTION:

No action is needed. This is merely an informational message that confirms that the UPS Monitor is shutting down due to a normal system shutdown.

MESSAGE:

UPS Monitor warning: UPS Monitor process is shutting down and restarting itself due to an internal error condition. (UPSWRN 0599)

CAUSE:

The UPS Monitor detected an error condition internal to its software, and is attempting to recover by restarting itself from the beginning of its process.

ACTION:

If this warning appears only rarely, then no action is needed. If it appears frequently, then call your Hewlett-Packard representative.

MESSAGE:

UPS Monitor error: UPS Monitor process is shutting down, due to an unrecoverable internal error condition. (UPSERR 0600)

CAUSE:

The UPS Monitor software detected an error condition within its processing from which it can not recover. Accordingly, it is shutting itself down, ending the UPS monitoring processing.

ACTION:

This should rarely, if ever, happen in practice. You can re-boot the system to see if the UPS Monitor will run successfully after a new startup of the system. If the problem persists, call your Hewlett-Packard service representative.

MESSAGE:

UPS Monitor information: UPS Monitor process startup of UPS devices failed, due to inability to get UPS devices' allocation information from the system. (UPSERR 0602)

CAUSE:

This is a software-detected error condition that indicates an error in the UPS Monitor software or in some other system software, or a system memory error.

ACTION:

Call your Hewlett-Packard service representative.

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