HPlogo HP ARPA File Transfer Protocol User's Guide: HP 3000 MPE/iX Computer Systems > Chapter 7 Troubleshooting

User Cannot Logon to MPE/iX

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  • If a remote user accessing MPE/iX cannot logon, verify that the logon account and passwords are correct.

  • If you tried to log on from a system that supports prompting, try to log on using the FTP USER command:

    ftp> USER session,user.account,group

  • Check that passwords are entered correctly. Passwords must be entered as follows:

    At the password prompt: userpass,acctpass,grouppass

    or, as part of the logon string:

    ftp> USER sess,user/userpass.acct/acctpass,gourp/grouppass
    NOTE: Passwords can only be entered once. For example, if the user enters the account password in the USER command string, do not re-enter it at the password prompt.
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