HPlogo Installing and Managing HP ARPA File Transfer Protocol Network Manager's Guide: HP 3000 MPE/iX Computer Systems > Appendix C PING/iX Utility

PING/iX Error and Information Messages

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In addition to the normal reply message details and statistics, PING/iX can display informational and/or error messages which are described below.



MESSAGE: Receive timeout occurred. Shutting Down. . .

Level: 

CAUSE: The PING/iX process has not received any response to its requests for two minutes. So it shuts itself down, assuming that the local or the remote side is inactive.

ACTION: This could indicate that the remote node is unreachable. Also check if the local node is congested or hung causing the local ICMP Server not to respond. (The local ICMP Server interacts with PING/iX to send ICMP Echo Requests to the remote, and passes incoming replies to the right PING/iX process.)



MESSAGE: Cannot contact local ICMP Server. Shutting down. . .

Level: 

CAUSE: PING/iX cannot contact the above mentioned local ICMP Server.

ACTION: Check if the Transport is active. If not, start the transport.



MESSAGE: Server not accepting requests, as it is busy. Please try later.

Level: 

CAUSE: Only 15 PING/iX processes can be active at any time. That is, only 15 users can run PING/iX at the same time. Additional users trying to run PING/iX will get this error message.

ACTION: Wait, and try later. One of the other PING/iX processes might have completed, allowing you to run the program.



MESSAGE: Cannot resolve path to remote. Path Error, Parm_Value. Refer PATH RESULT CODES table in NS 3000/iX Error Messages Manual.

Level: 

CAUSE: A suitable path out of the local node to reach the remote node could not be found.

ACTION: Look up the table mentioned in the message, under the Parm_Value code, and take the action recommended therein.



MESSAGE: Arithmetic trap Parm. Program Quitting

Level: 

CAUSE: This is an internal error.

ACTION: Submit an SR with the Parm value, a description of what you were trying to do, and any other error messages printed on the terminal. To submit an SR, see the NS 3000/iX Operations and Maintenance Manual.

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