HPlogo Troubleshooting Terminal, Printer, and Serial Device Connections: HP 3000 MPE/iX Computer Systems

Chapter 1 General Information

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This manual addresses troubleshooting from a host (and host-based management) perspective. For troubleshooting information related to PC-based management, see the Using HP OpenView DTC Manager manual as well as other manuals referenced earlier in this book.

This chapter provides a description of the hardware and software components of the Datacommunications and Terminal Subsystem (DTS). It also describes troubleshooting responsibilities for those most likely to become involved:

  • The end user (at the device).

  • The system manager.

  • HP support representatives.

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