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Appendix A TermDSM Messages

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MESSAGE: You have entered an unknown or incorrect command. Please try again. (TDSM 15)

Level: (TDSM 15)

CAUSE: You have entered something that is not a TermDSM command or a command that is not valid in this context.

ACTION: Commands that are valid at this time are listed in the prompt. Please try again. Type HELP or refer to Chapter 4 “TermDSM Commands” for more information.



MESSAGE: TermDSM has compiled without $partial eval$ in effect. It cannot continue. This problem must be fixed at the factory. (TDSM 16)

Level: (TDSM 16)

CAUSE: Internal error.

ACTION: Contact your Hewlett-Packard support representative.



MESSAGE: Your security level (3) is too low to use TermDSM. Please log on with level 0, 1, or 2 security. (TDSM 17)

For level 0, you need SM capability.

For level 1, you need SM or DI capability.

For level 2, you need SM or DI or OP capability.

Level: (TDSM 17)

CAUSE: You do not have the correct user capabilities to use TermDSM.

ACTION: Logon as a user with the correct capabilities for the TermDSM functions you wish to use. Refer to Chapter 4 “TermDSM Commands” for the security levels of each command and subcommand.



MESSAGE: You have entered a bad port number. Port numbers range from 0 to 23. (TDSM 18)

Level: (TDSM 18)

CAUSE: You have entered an invalid port number. Port numbers range from 0 to 7 for DTC 16 and DTC 48, from 0 to 15 for DTC 16iX/16MX, and from 0 to 23 for DTC 72MX.

ACTION: The port number was not entered or is unrecognizable.



MESSAGE: The port number is missing or invalid. Port numbers range from 0 to 23. (TDSM 19)

Level: (TDSM 19)

CAUSE: Internal error.

ACTION: Enter a valid port number. Refer to the prompt or Chapter 4 “TermDSM Commands” for syntax.



MESSAGE: You have entered a bad ldev number. Ldev numbers are positive integers. (TDSM 20)

Level: (TDSM 20)

CAUSE: The value that you entered as a logical device number is not a number greater than zero.

ACTION: Enter a valid ldev number. Note that you can also use the POrt subcommand.



MESSAGE: The ldev number is missing or invalid. Ldev numbers are positive integers. (TDSM 21)

Level: (TDSM 21)

CAUSE: The logical device number was not entered or is unrecognizable.

ACTION: Enter a valid ldev number. Note that you can also use the POrt subcommand.



MESSAGE: You have entered an invalid SIC card number. SIC card numbers range from 0 to 5. (TDSM 22)

Level: (TDSM 22)

CAUSE: The card number that you entered is not in the range from zero to five. Card number range from 0 to 1 for DTC 16, 1 for DTC 16iX/16MX, from 0 to 5 for DTC 48, and from 0 to 3 for DTC 72MX.

ACTION: Double check the card numbers by looking at the back of the DTC. Enter the card number again.



MESSAGE: The SIC card number is missing or invalid. SIC card numbers range from 0 to 5. (TDSM 23)

Level: (TDSM 23)

CAUSE: The card number was not entered or is unrecognizable.

ACTION: Enter the card number again. Refer to the prompt or Chapter 4 “TermDSM Commands” for syntax.



MESSAGE: You have entered an incorrect DTC number. Please choose a "DTC number" from this list. (TDSM 24)

Level: (TDSM 24)

CAUSE: The value entered does not correspond with any DTC on the system.

ACTION: The DTCs on the system are listed with their numbers. Enter one of the numbers displayed.



MESSAGE: The DTC number is missing or invalid. Please choose a DTC number from this list. (TDSM 25)

Level: (TDSM 25)

CAUSE: The DTC number was not entered or is unrecognizable.

ACTION: The DTCs on the system are listed with their numbers. Enter one of the numbers displayed.



MESSAGE: TermDSM cannot do the dump because there are already too many dump files. Please purge some. Dump files are of the form TRMnnnaa.PUB.SYS. where nnn is a 3 digit number and aa is 2 alphabetic characters. (TDSM 27)

Level: (TDSM 27)

CAUSE: The dump files TRMdddAA through TRMdddZZ already exist. (The sequence ddd is the current Julian date.)

ACTION: Delete some files beginning with the file called TRMdddAA since this is the oldest file. Note that if all files for this Julian date already exist, there are over 600 dump files for today. You can delete most of these files.



MESSAGE: Your security level (3) is too low to take dumps. Please log on with level 2 security to dump ports, or level 1 security to dump ports and DTCs. (TDSM 32)

For level 1, you need SM or DI capability.

For level 2, you need SM or DI or OP capability.

Level: (TDSM 32)

CAUSE: You do not have the correct user capabilities to use this function.

ACTION: Log on with level 0, 1, or 2 security. Refer to Chapter 4 “TermDSM Commands” for the security levels of each command and subcommand.



MESSAGE: Your security level is too low to reprogram EEPROM. Please log on with level 1 security to reprogram EEPROM. (TDSM 33)

For level 1, you need SM or DI capability.

Level: (TDSM 33)

CAUSE: You do not have the correct user capabilities to use this function.

ACTION: Log on with level 1 security. Refer to Chapter 4 “TermDSM Commands” for the security levels of each command and subcommand.



MESSAGE: That ldev does not exist. Please check the ldev number, or dump the associated port instead. (TDSM 34)

Level: (TDSM 34)

CAUSE: Although you entered a number in a range that could be an ldev number, that ldev number is not configured on the system.

ACTION: Verify the ldev number by entering the SHOWJOB command. You can also dump information associated with the device by using the POrt subcommand (which uses the physical address instead of the ldev number).



MESSAGE: Someone else is using TermDSM to troubleshoot that DTC. Find that person and have them exit TermDSM. If you cannot locate that user, you may override them. (TDSM 35)

Level: (TDSM 35)

CAUSE: More than one person is using TermDSM and directing operations to the same DTC at the same time.

ACTION: It is permissible for two or more users to run TermDSM simultaneously as long as the users do not reference the same DTC. In this case, message 35 will not appear.

If one TermDSM user chooses to override another by continuing, it is likely that the overridden TermDSM will produce error messages.

The override facility is provided for the case where a terminal running TermDSM is hung and therefore cannot exit the program. Note that if one TermDSM user resets the port of another TermDSM user, this can cause the system to go down.



MESSAGE: No ldevs seem to be configured on your system. (TDSM 36)

Level: (TDSM 36)

CAUSE: Necessary configuration information does not exist on the system.

ACTION: Make sure the file NMCONFIG.PUB.SYS exists. Bring the system down and back up again, making sure that the proper SYSGEN files are used. (The SYSGEN files used are determined by the boot path. The file NMCONFIG.PUB.SYS is used automatically.) If the problem persists, contact your HP support representative.



MESSAGE: The dump process can't find out the length of the data area. (TDSM 37)

Level: (TDSM 37)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The data area is longer than TermDSM's dump buffer. (TDSM 38)

Level: (TDSM 38)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: TermDSM never received a reply to its dump data area request. (TDSM 39)

Level: (TDSM 39)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: You must have high (1) security to perform this function. (TDSM 42)

For level 1, you need SM or DI capability.

Level: (TDSM 42)

CAUSE: You do not have the correct user capabilities to use this function.

ACTION: Logon as a user with the correct capabilities for the TermDSM functions you wish to use. Refer to Chapter 4 “TermDSM Commands” for the security levels of each command and subcommand.



MESSAGE: You can't do this from your own DTC. Please run TermDSM from another DTC or from the console. (TDSM 43)

Level: (TDSM 43)

CAUSE: If you were permitted to selftest, dump, or reset the DTC to which you are logged on, your session would be aborted and you would be unable to get the test results.

ACTION: Move to a terminal on another DTC or the system console to run TermDSM.



MESSAGE: Warning: This will reset all users on that DTC. (TDSM 44)

Level: (TDSM 44)

CAUSE: If you continue, all user sessions on this DTC will be aborted.

ACTION: If you want to continue, you should alert all the users that their sessions will be aborted.



MESSAGE: Warning: This will reset all users on that SNP. As many as 256 virtual circuits could be affected. (TDSM 45)

Level: (TDSM 45)

CAUSE: If you continue, all user sessions on this SNP will be aborted.

ACTION: If you want to continue, you should alert all the users that their sessions will be aborted.



MESSAGE: Warning: This will abort all users on that MUX. As many as 24 users could be affected. (TDSM 49)

Level: (TDSM 49)

CAUSE: If you continue, all user sessions on this asynchronous processor board (mux card) on the DTC 72MX will be aborted.

ACTION: If you want to continue, you should alert all the users that their sessions will be aborted.



MESSAGE: Warning: There will be no file created to keep the trace data. To get the trace data, please perform a port dump BEFORE stopping the trace. (TDSM 50)

Level: (TDSM 50)

CAUSE: Extended tracing on a port on an asynchronous processor board will not be stored into a disk file.

ACTION: Before terminating an extended tracing on a port with TRACEOFF, do a port dump to keep the trace data into a disk file.



MESSAGE: Warning: The trace data will be overwritten by this command. To get the trace data, please perform a port dump first. (TDSM 51)

Level: (TDSM 51)

CAUSE: This warning is issued when you enter the TRACEOFF subcommand.

ACTION: To save the trace data on an asynchronous port, do a port dump before issuing the TRACEOFF subcommand to terminate extended tracing.



MESSAGE: Each DTC selftest can take as long as 7 minutes. Enter a Control-Y to stop the selftest loop (the Control-Y will take effect when the current selftest finishes). (TDSM 53)

Level: (TDSM 53)

CAUSE: This warning is issued when you issue a SELFTEST subcommand to initiate DTC selftest.

ACTION: Continue with the DTC selftest if you want. You can terminate selftest anytime by pressing [CTRL]-Y.



MESSAGE: Your answer must be at least 1 and no more than 65535. (TDSM 56)

Level: (TDSM 56)

CAUSE: The value entered is not in the range 1 to 65535.

ACTION: Enter a value in the range. Diagnostic loop counts are limited to this range.



MESSAGE: Please deliver the following SNP dump to your HP representative. (TDSM 63)

Level: (TDSM 63)

CAUSE: Informational message.

ACTION: Document the problem (the reason you took the dump), and deliver it to your HP support representative along with the dump file, preferably on magnetic tape.



MESSAGE: The following two files make up the DTC dump. Please deliver both to your HP representative. (TDSM 64)

Level: (TDSM 64)

CAUSE: Document the problem (the reason you took a dump), and deliver it to your HP support representative along with the dump files, preferably on magnetic tape.

ACTION: Please deliver the following VC dump to your HP representative. (TDSM 65)



MESSAGE: Please deliver the following VC dump to your HP representative. (TDSM 65)

Level: (TDSM 65)

CAUSE: Informational message.

ACTION: Document the problem (the reason you took a dump), and deliver it to your HP support representative along with the dump files, preferably on magnetic tape.



MESSAGE: There are no DTCs configured on your system. (TDSM 70)

Level: (TDSM 70)

CAUSE: Necessary configuration information does not exist on the system.

ACTION: Check the NMCONFIG.PUB.SYS file for proper DTC configuration (using :NMMGR). Bring the system down and back up again. If the problem persists, contact your HP support representative.



MESSAGE: There are more DTCs on your system than TermDSM can reference. Here are the ones TermDSM can reference. (TDSM 71)

Level: (TDSM 71)

CAUSE: You are using more than 120 DTCs on the system. You will not be able to perform any TermDSM functions on any DTCs that are not listed in this message.

ACTION: Contact your HP support representative.



MESSAGE: You can't reset your own port or ldev. Please run TermDSM from a different port or ldev to do this. (TDSM 80)

Level: (TDSM 80)

CAUSE: Verify the ldev numbers entered. If you want to reset a port, you cannot be logged on to that port; the operation will abort your session.

ACTION: If you want to reset the port you are using, move to another port or the system console to run TermDSM.



MESSAGE: That ldev is unknown (not configured). Please check the ldev number, or use reset port. (TDSM 81)

Level: (TDSM 81)

CAUSE: Although a number was entered in a range that could be an ldev number, that number is not configured on the system.

ACTION: Verify the ldev number by entering the SHOWJOB command. You can also reset ports by using the POrt subcommand (which uses the physical address instead of the ldev number).



MESSAGE: You must have high (1) or medium (2) security to do resets, and high (1) security to reset DTCs. (TDSM 82)

For level 1, you need SM or DI capability.

For level 2, you need SM or DI or OP capability.

Level: (TDSM 82)

CAUSE: You do not have the correct user capabilities to do this function.

ACTION: Logon as a user with the correct capabilities for the functions you wish to use. Refer to Chapter 4 “TermDSM Commands” for the security level of each command and subcommand.



MESSAGE: You must have high (1) or medium (2) security to test ports, and high (1) security to selftest DTCs. (TDSM 82)

For level 1, you need SM or DI capability.

For level 2, you need SM or DI or OP capability.

Level: (TDSM 86)

CAUSE: You do not have the correct user capabilities to do this function.

ACTION: Logon as a user with the correct capabilities for the functions you wish to use. Refer to Chapter 4 “TermDSM Commands” for the security level of each command and subcommand.



MESSAGE: TermDSM could not open the DTC manager, so the DTC dump could not be obtained. (TDSM 93)

Level: (TDSM 93)

CAUSE: Internal error, unless another TermDSM was being run against that same DTC and you chose not to override the other user. There is no error in this case.

ACTION: Contact your HP support representative (if it is an internal error).



MESSAGE: You can't test your own port. Please run TermDSM from another port. (TDSM 110)

Level: (TDSM 110)

CAUSE: Double check the numbers entered. If you wish to test a port, you cannot be logged on to that port; the operation will abort your session and you will be unable to obtain the results of the test.

ACTION: If you want to test the port to which you are logged on, move to another port or the system console to run TermDSM.



MESSAGE: Please put a loopback hood on the port, before answering the "How may times?" question. (TDSM 113)

Level: (TDSM 113)

CAUSE: A loopback hood must be in place before the diagnostic is run.

ACTION: Place loopback hood on the port and continue.



MESSAGE: Please connect and make ready (power on, remote mode, etc.) a supported terminal, before answering the 'How many times?' question. (TDSM 114)

Level: (TDSM 114)

CAUSE: The hardware must be present before the diagnostic is run.

ACTION: Make a supported terminal ready and continue.



MESSAGE: Please connect and make ready (power on, remote mode, etc.) a supported printer (or terminal), before answering the "How many times?" message. (TDSM 115)

Level: (TDSM 115)

CAUSE: The hardware must be present before the diagnostic is run.

ACTION: Make a supported printer (or terminal) ready and continue.



MESSAGE: You can't reprogram EEPROM on your own DTC. Please run TermDSM from another DTC or from the console. (TDSM 118)

Level: (TDSM 118)

CAUSE: Your own session is on this DTC. If you wish to reprogram EEPROM, you can't be logged onto that DTC; the operation will abort your session and you will be unable to obtain the results.

ACTION: Move to a port on a different DTC or to the system console to run TermDSM.



MESSAGE: Warning: The LDM dump is suspect. Consecutive dumps did not match. (TDSM 121)

Level: (TDSM 121)

CAUSE: This message is written to dump files and never appears as an error message to a user. There was activity during the dump process, so part of the dump relating to the Logical Device Manager might be inconsistent with the rest of the dump.

ACTION: Submit the dump to your HP support representative.



MESSAGE: You can't reset your own SIC. Please run TermDSM from another SIC or DTC, or from the console. (TDSM 122)

Level: (TDSM 122)

CAUSE: Your own session is on this SIC (serial interface card). If you wish to reset a SIC, you cannot be logged onto that card; the operation will abort your session and you will be unable to obtain the results.

ACTION: Move to a port on a different DTC or SIC, or to the system console, to run TermDSM.



MESSAGE: You can't reset your own SNP. Please run TermDSM from another PAD or SIC or DTC, or from the console.

Level: (TDSM 123)

CAUSE: Your own session is on this SNP (DTC/X.25 XL Network Access card). If you wish to reset an SNP you cannot be logged onto that card.

ACTION: Move to a port on a different PAD, DTC, or SNP, or to the system console, to run TermDSM.



MESSAGE: You can't dump your own SNP. Please run TermDSM from another PAD or SIC or DTC, or from the console.

Level: (TDSM 124)

CAUSE: Your own session is on this SNP (DTC/X.25 XL Network Access card). If you wish to dump an SNP you cannot be logged onto that card.

ACTION: Move to a port on a different PAD, DTC, or SNP, or to the system console, to run TermDSM.



MESSAGE: The Distributed Terminal Subsystem software does not exist. Please verify that the NMCONFIG.PUB.SYS file is correct and validated, and the system has booted up without errors. This situation prevents TermDSM from continuing. (TDSM 180)

Level: (TDSM 180)

CAUSE: The NMCONFIG.PUB.SYS file does not exist, or has no DTCs configured.

ACTION: Check the NMCONFIG.PUB.SYS file for proper DTC/terminal configurations and validate (using NMMGR), then shutdown and restart the system.



MESSAGE: End of Record received. Time = xx msec. (TDSM 218)

Level: (TDSM 218)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Too many characters came back. Time = xx msec. (TDSM 219)

Level: (TDSM 219)

CAUSE: More characters were returned than were sent. Someone might have pressed a key on the terminal under test, if this was a terminal loopback. Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Too many characters came back. Time = xx msec. (TDSM 219)

Level: (TDSM 219)

CAUSE: More characters were returned than were sent. Someone might have pressed a key on the terminal under test, if this was a terminal loopback. Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Parity error. Time = xx msec. (TDSM 220)

Level: (TDSM 220)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Parity error. Time = xx msec. (TDSM 220)

Level: (TDSM 220)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Hardware receive overrun. Time = xx msec. (TDSM 221)

Level: (TDSM 221)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Framing error. Time = xx msec. (TDSM 222)

Level: (TDSM 222)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: SIC Buffer overflow. Time = xx msec. (TDSM 223)

Level: (TDSM 223)

CAUSE: Internal error.

ACTION: Contact you HP support representative.



MESSAGE: No record separator in Vplus. Time = xx msec. (TDSM 226)

Level: (TDSM 226)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Read timeout (no data came back). Time = xx msec. If external loopback, check loopback hood. If terminal loopback, check connections, terminal configuration, etc. (TDSM 229)

Level: (TDSM 229)

CAUSE: No or too few characters came back from the loopback.

ACTION: If this is an internal loopback, this indicates a hardware problem. Contact your HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.

If this is an external loopback, check the loopback hood to verify that it is securely connected and on the correct port.

If this is a terminal loopback, verify that a supported, powered on terminal is securely connected to the proper port. Check baud rate, parity, etc. Note that the terminal configuration must match the configuration file, not the state the terminal was in when it was last used. If this does not help, run internal, then external loopback to discriminate between a DTC problem and a terminal/cabling problem.



MESSAGE: Alternate end-of-record received. Time = xx msec. (TDSM 230)

Level: (TDSM 230)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Subsystem break. Time = xx msec. (TDSM 231)

Level: (TDSM 231)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: No modem was connected during the operation. Time = xx msec. (TDSM 232)

Level: (TDSM 232)

CAUSE: During the test, the modem on that port was disconnected.

ACTION: Reconnect the modem and try the test again. If the failure continues, or if there was no modem in use on that port, there is a probable hardware failure.

Contact your HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Console attention. Time = xx msec. (TDSM 234)

Level: (TDSM 234)

CAUSE: Probable hardware failure.

ACTION: Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Operation aborted. (TDSM 235)

Level: (TDSM 235)

CAUSE: The operation was aborted by the DTC. Possibly, the download file is invalid.

ACTION: Verify the version and integrity of the download file. Contact your HP support representative. You can obtain additional information by running the DTC selftest DTC selftest or the DTC offline diagnostic.



MESSAGE: During a DTC reset/dump request from the mainframe. (TDSM 240)

Level: (TDSM 240)

CAUSE: Informational message which can be printed after an error message. It describes in which phase of an operation the error occurred.

ACTION: Refer to the cause and action descriptions for the actual error message preceding message 240.



MESSAGE: During the DTC download operation. (TDSM 241)

Level: (TDSM 241)

CAUSE: Informational message which may be printed after an error message. It describes in which phase of an operation the error occurred.

ACTION: Refer to the cause and action descriptions for the actual error message preceding message 241.



MESSAGE: During a DTC upload (dump) operation. (TDSM 242)

Level: (TDSM 242)

CAUSE: Informational message which may be printed after an error message. It describes in which phase of an operation the error occurred.

ACTION: Refer to the cause and action descriptions for the actual error message preceding message 242.



MESSAGE: Bad parameter from TermDSM. (TDSM 243)

Level: (TDSM 243)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The TermDSM command resulted in an instruction being sent to a DTC, and the DTC did not respond.

Level: (TDSM 244)

CAUSE: Timeout waiting for the DTC to respond. The DTC may be powered off, malfunctioning, or misconfigured. (TDSM 244)

ACTION: Note that the DTC list printed by TermDSM is only a list of the DTCs configured, not a list of installed, powered on, and working DTCs.

If the DTC in question was working, and no changes were made to the configuration file, ensure that the DTC is powered on. If so, this error indicates a probable hardware error. Contact your HP support representative.

If this is a new installation or DTC, which has never been run before, the above comments can still apply. However, if the configuration is incorrect, a functional DTC might still not respond. Check the configuration file, power to the DTC, connections, etc. If problems persist, contact your HP support representative.

This error can also be the result of a LAN problem. If other DTC(s) are working on the same LAN, the problem is probably related to the DTC or its configuration. If there is only one DTC, or other DTCs on the same LAN are unresponsive, then the LAN hardware or software might be at fault. The LAN diagnostic LANDAD can be run to investigate LAN problems.



MESSAGE: Write to IEEE 802.3 DAM failed. (TDSM 245)

Level: (TDSM 245)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: This DTC is owned by another TermDSM. Possibly, your TermDSM was overridden by that TermDSM.

Level: (TDSM 246)

CAUSE: Only one TermDSM session may be active at one time on a DTC. Possibly, another TermDSM session was started on the DTC and has overwritten your original TermDSM session.

ACTION: Find out who else is running TermDSM on the DTC. Coordinate your effort with the other user to avoid TermDSM session conflict.



MESSAGE: Bad NMP packet received from DTC. (TDSM 247)

Level: (TDSM 247)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC requested to be downloaded during the operation. (TDSM 248)

Level: (TDSM 248)

CAUSE: The DTC was trying to power up at the same time you were trying to access it.

ACTION: Wait for the download, or upload/download, to complete (as shown by the console messages). Verify then that the DTC is operational. If not, contact your HP support representative.



MESSAGE: The DTC requested that it be dumped during the operation. (TDSM 249)

Level: (TDSM 249)

CAUSE: The DTC detected an internal error at the same time you were trying to access it through TermDSM.

ACTION: Wait for the download, or upload/download, to complete (as shown by the console messages). Then verify if the DTC is operational. If not, contact your HP support representative.



MESSAGE: DTC and host RMP versions are incompatible. (TDSM 250)

Level: (TDSM 250)

CAUSE: Incompatibilities were found between subsystem software on the HP 3000 and subsystem software on the DTC.

ACTION: Contact your HP support representative.



MESSAGE: Bad RMP packet received from DTC. (TDSM 251)

Level: (TDSM 251)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Could not open the download or dump file. (TDSM 252)

Level: (TDSM 252)

CAUSE: Files pertaining to this operation cannot be accessed.

ACTION: If this is a dump, verify that sufficient disk space exists to create the dump file. Approximately 2200 sectors of disk space is required. If enough disk space is available (or if you were not trying to perform a dump operation), contact your HP support representative.



MESSAGE: Unable to get a system timer. (TDSM 253)

Level: (TDSM 253)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Dump overflow: DTC sent more data than expected. (TDSM 255)

Level: (TDSM 255)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Dump overflow: DTC sent more data than expected. (TDSM 255)

Level: (TDSM 255)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Bad NMP error code received. (TDSM 260)

Level: (TDSM 260)

CAUSE: Unknown error reported by the Distributed Terminal Subsystem to TermDSM.

ACTION: Contact your HP support representative.



MESSAGE: Bad RMP return code received. (TDSM 261)

Level: (TDSM 261)

CAUSE: Unknown error reported by the Distributed Terminal Subsystem to TermDSM.

ACTION: Contact your HP support representative.



MESSAGE: The DTC subsystem has reported that an error was detected. Here is the specific message: (TDSM 262)

Level: (TDSM 262)

CAUSE: This is the standard message that precedes specific error messages.

ACTION: Contact your HP support representative.



MESSAGE: An error of unknown type was reported by the DTS subsystem. (TDSM 263)

Level: (TDSM 263)

CAUSE: An error unknown to TermDSM was reported by the Distributed Terminal Subsystem.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an unknown status as a result of the loopback. Time taken=xx. (TDSM 264)

Level: (TDSM 264)

CAUSE: An error unknown to TermDSM was reported by the Distributed Terminal Subsystem.

ACTION: Contact your HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: Please perform a DTC reset instead of board reset. (TDSM 266)

Level: (TDSM 266)

CAUSE: The DTC 16iX/16MX has only one board; resetting a board is the same as resetting a DTC.

ACTION: Do a DTC reset instead of a board reset.



MESSAGE: Please perform a DTC upload instead of board upload. (TDSM 267)

Level: (TDSM 267)

CAUSE: The DTC 16iX/16MX has only one board; uploading a board is the same as uploading a DTC.

ACTION: Do a DTC upload instead of a board upload.



MESSAGE: You have entered an incorrect ROM code version.)

Level: (TDSM 268)

CAUSE: Incorrect ROM code version was entered for EEPROM reprogramming.

ACTION: Re-enter the correct ROM code version.



MESSAGE: You have entered an incorrect ROM code version.)

Level: (TDSM 268)

CAUSE: Incorrect ROM code version was entered for EEPROM reprogramming.

ACTION: Re-enter the correct ROM code version.



MESSAGE: You have entered an incorrect ROM code version.)

Level: (TDSM 270)

CAUSE: The DTC has reported that the port in question is bad or does not exist.

ACTION: Note the range of ports in the error message. If you are specified a port that does not exist, verify the information to determine the correct port. For reset and dump, you can specify an ldev number instead of the port to do the operation.

If the port does exist, a hardware failure has probably occurred. Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: That SIC is malfunctioning, or not installed. TermDSM can not always tell the difference between 'not installed' and a serious malfunction. (TDSM 271)

Level: (TDSM 271)

CAUSE: Possible hardware problem or no card is installed in that slot.

ACTION: Double check that the SIC number you specified is correct. If it is, it is likely that the SIC is defective. Contact you HP support representative. You can obtain additional information by running the card selftest (through the SIC subcommand of the TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.



MESSAGE: The loopback is too long. (TDSM 275)

Level: (TDSM 275)

CAUSE: Internal error.

ACTION: Contact you HP support representative.



MESSAGE: Dump failed. Open of DTCM failed, or DTC owned and not overridden (TDSM 280)

Level: (TDSM 280)

CAUSE: This message is written to dump files, and never appears as an error message to a user terminal.If the user was informed the DTC was in use by another TermDSM (see message 35), and the second user chose NOT to override, then this message is normal and is not cause for alarm. Otherwise, it is indicative of an internal error

ACTION: If the problem persists, take another dump. If you are sure another user was not involved, contact your HP support representative.



MESSAGE: Dump failed: Send or Receive of dump request failed. (TDSM 281)

Level: (TDSM 281)

CAUSE: An internal error. This message is written to dump files and never appears as an error message to a user.

ACTION: Contact you HP support representative.



MESSAGE: Dump failed: Bad function in internal error reply to dump request.(TDSM 282)

Level: (TDSM 282)

CAUSE: An internal error. This message is written to dump files and never appears as an error message to a user.

ACTION: Contact you HP support representative.



MESSAGE: Dump failed. Bad reply (llio) status from DTCM. (TDSM 283)

Level: (TDSM 283)

CAUSE: An internal error.

ACTION: Contact you HP support representative.



MESSAGE: Sorry, TermDSM does not provide services for the console. (TDSM 290)

Level: (TDSM 290)

CAUSE: The user entered the ldev number of the physical console for a reset or dump. TermDSM cannot act upon the physical console port because it is not on the DTC. TermDSM can only operate on ldev numbers and ports that are on the DTC.Note: The discussion here is for the physical console, not a terminal which has taken control of the logical console via the CONSOLE command.

ACTION: Contact you HP support representative.



MESSAGE: Unknown download file requested in RMP packet. (TDSM 303)

Level: (TDSM 303)

CAUSE: An internal error.

ACTION: Contact you HP support representative.



MESSAGE: Boot (download) complete message received before expected. (TDSM 307)

Level: (TDSM 307)

CAUSE: It has finished the download of its operating firmware before the DTCM expected it.

ACTION: Look on the console for a "boot complete" message. Otherwise, enter the command again. If the problem persists, contact your HP support representative.



MESSAGE: Unable to get an LLIO message frame. (TDSM 308)

Level: (TDSM 308)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: DTCM produced an unknown action code. (TDSM 309)

Level: (TDSM 309)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Unable to get an outbound packet buffer. (TDSM 317)

Level: (TDSM 317)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Unable to write to an outbound packet buffer. (TDSM 318)

Level: (TDSM 318)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Unable to send an LLIO message. (TDSM 319)

Level: (TDSM 319)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: DTCM encountered an unspecified error. (TDSM 320)

Level: (TDSM 320)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: DTCM captured an unknown escapecode. (TDSM 321)

Level: (TDSM 321)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: DTC configuration file too large for buffer. (TDSM 322)

Level: (TDSM 322)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: Please reset or dump the specific PAD VC from ldev option. (TDSM 323)

Level: (TDSM 323)

CAUSE: The user attempted to reset or dump a PAD VC using the VC subcommand. PAD connections can only be dumped or reset from the Ldev subcommand.

ACTION: Determine the ldev number that is associated with the PAD connection and retry the reset or dump operation using the Ldev subcommand.



MESSAGE: The system is a HOST BASED X25. However the specified DTC has no SNP card. (TDSM 324)

Level: (TDSM 324)

CAUSE: There is no DTC/X.25 XL Network Access (SNP) card mounted in the DTC that you specified in the TermDSM command.

ACTION: Verify the number that TermDSM associated with the DTC containing the DTC/X.25 XL Network Access card. Reenter the command with the correct DTC number specified.



MESSAGE: Some other DTC is already tracing. (TDSM 325)

Level: (TDSM 325)

CAUSE: Only one DTC can be tracing at a time.

ACTION: Turn off tracing on the other DTC and try again.



MESSAGE: This requested DTC is already tracing. (TDSM 326)

Level: (TDSM 326)

CAUSE: Tracing has already been turned on for the specified DTC.

ACTION: None required.



MESSAGE: This DTC is not tracing. (TDSM 327)

Level: (TDSM 327)

CAUSE: Tracing is turned off on the specified DTC.

ACTION: Turn on tracing for the specified DTC.



MESSAGE: Invalid board number — out of range. (TDSM 328)

Level: (TDSM 328)

CAUSE: The specified board number does not exist.

ACTION: Check the board installed in the DTC and re-specify the correct board number.



MESSAGE: Indicated board is absent or is not an SNP card. (TDSM 329)

Level: (TDSM 329)

CAUSE: The board specified does not exist in the DTC or is not an SNP card.

ACTION: Verify that the required board is in the DTC. If you are trying to configure an SNP board, verify that the board you specified is an SNP board.



MESSAGE: Trace file could not be opened. (TDSM 330)

Level: (TDSM 330)

CAUSE: The file where tracing messages are logged could not be opened.

ACTION: Contact your HP support representative.



MESSAGE: X.25 has not been started on indicated SNP card. (TDSM 332)

Level: (TDSM 331)

CAUSE: The specified SNP card has not had X.25 started up on it.

ACTION: Contact your HP support representative.



MESSAGE: X.25 is not configured for indicated SNP card. (TDSM 331)

Level: (TDSM 332)

CAUSE: The indicated SNP card does not have X.25 configured for it.

ACTION: Contact your HP support representative.



MESSAGE: X.25 or X.25/PADSUP not stopped. (TDSM 333)

Level: (TDSM 333)

CAUSE: The operation you attempted required that X.25 or X.25/PADSUP be stopped and it was still running.

ACTION: Start up X.25 on the specified card and try again or specify a card that has X.25 started.



MESSAGE: DTCM reports unexpected SIC UPLOAD request. (TDSM 334)

Level: (TDSM 334)

CAUSE: Internal error.

ACTION: Contact your HP representative.



MESSAGE: This port is already under extended trace. (TDSM 335)

Level: (TDSM 335)

CAUSE: Informational message.

ACTION: Issue the TRACESHOW command to see which ports on the DTC are currently under extended trace.



MESSAGE: Another port on this MUX is already under extended trace. (TDSM 336)

Level: (TDSM 336)

CAUSE: Only one port on an asynchronous processor board (mux card) can have extended trace at one time.

ACTION: Turn off extended tracing on a traced port before activating extended tracing on another port on the same asynchronous processor board.



MESSAGE: No port on this MUX is under extended trace. (TDSM 337)

Level: (TDSM 337)

CAUSE: Informational message.

ACTION: You may issue the TRACEON command to activate extended tracing on any port on this asynchronous processor board (mux card).



MESSAGE: DTCM reports that DTC reset is not complete yet. (TDSM 338)

Level: (TDSM 338)

CAUSE: A TermDSM command has been issued against a DTC that is currently undergoing selftest.

ACTION: A DTC selftest may take up to seven minutes. Wait for this duration before issuing a TermDSM command against the DTC.



MESSAGE: This is not a DTC 72MX, DTC 16iX, or DTC 16MX. (TDSM 339)

Level: (TDSM 339)

CAUSE: A TermDSM command that is only valid for DTC 72MX/16iX/16MX is issued against a DTC 16 or DTC 48.

ACTION: Do not use this TermDSM command on a DTC 16 or DTC 48.



MESSAGE: This is not a MUX board. (TDSM 340)

Level: (TDSM 340)

CAUSE: A TermDSM command that is only valid for asynchronous processor boards (MUX board) on DTC 72MX is issued against a wrong type of card.

ACTION: Verify that you have specified the right DTC number and board number on the DTC. Only asynchronous processor boards on DTC 72MX can accept this TermDSM command.



MESSAGE: The DTC is not up during showtrace on a MUX board. (TDSM 341)

Level: (TDSM 341)

CAUSE: A TRACESHOW command has been issued against a DTC that is not up.

ACTION: Verify that you have specified that right DTC number. The DTC must be up in order for a TRACESHOW to list ports with extended tracing.



MESSAGE: You cannot reset a LAN board. (TDSM 342)

Level: (TDSM 342)

CAUSE: A RESET MUX command was issued against a LAN board on a DTC 72MX.

ACTION: Verify the board number in the RESET MUX command. You cannot reset a LAN board on a DTC 72MX. You can only reset asynchronous processor boards (mux cards on a DTC 72MX).



MESSAGE: Hardware loopback is not supported on a DTC 72MX, DTC 16iX, or DTC 16MX. (TDSM 343)

Level: (TDSM 343)

CAUSE: A hardware loopback was issued against a DTC 72MX, DTC 16iX, or DTC 16MX. Hardware loopback is only supported on DTC 16 and DTC 48.

ACTION: Verify the DTC number on the TermDSM command. Make sure the DTC is a not a DTC 72MX, DTC 16iX, or DTC 16MX.



MESSAGE: The DTC returned an NMP error code of !. (TDSM 400)

Level: (TDSM 400)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP version mismatch. (TDSM 401)

Level: (TDSM 401)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP token error or unknown VC number during DUMP. (TDSM 402)

Level: (TDSM 402)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP bad port. (TDSM 403)

Level: (TDSM 403)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP loopback aborted. (TDSM 404)

Level: (TDSM 404)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP loopback modem error. (TDSM 405)

Level: (TDSM 405)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an NMP loopback time out. (TDSM 406)

Level: (TDSM 406)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an UNKNOWN VC number. (TDSM 407)

Level: (TDSM 407)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC returned an RMP error code of !. (TDSM 450)

Level: (TDSM 450)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an RMP version mismatch. (TDSM 451)

Level: (TDSM 451)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported an RMP token error. (TDSM 452)

Level: (TDSM 452)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The DTC reported a SIC board not up. (TDSM 500)

Level: (TDSM 500)

CAUSE: The serial interface card (SIC) in the DTC is not working.

ACTION: Contact your HP support representative.



MESSAGE: The llio error occurred when TERMDSM tried to get SYSBASE. (TDSM 590)

Level: (TDSM 590)

CAUSE: Internal Error.

ACTION: Contact your HP support representative.



MESSAGE: The system is PC BASED. TERMDSM doesn't support PC BASED. (TDSM 591)

Level: (TDSM 591)

CAUSE: The user attempted to run TermDSM on a system managed by the OpenView DTC Manager. Such systems are said to be "PC-based," and TermDSM is not supported on PC-based systems.

ACTION: See the manual titled Using HP OpenView DTC Manager for information on obtaining diagnostic information for terminal and printer connections on PC-based systems.



MESSAGE: The system is HOST BASED TIO. TERMDSM only supports X25 functions on HOST BASED X25. (TDSM 592)

Level: (TDSM 592)

CAUSE: The user entered an X.25 diagnostic command while running TermDSM on a host-based system that is not configured to support X.25 connections. X.25 commands are not available on systems that support terminal (TIO) I/O only.

ACTION: None. (Consult this manual to determine which TermDSM commands are supported on host-based systems configured for TIO only.)



MESSAGE: You have entered an invalid SNP card number. SNP card numbers range from 0 to 5. (TDSM 604)

Level: (TDSM 604)

CAUSE: The user entered an invalid number when asked to specify the card number of the DTC/X.25 Network Access card (SNP card).

ACTION: Enter the number of the DTC slot that contains the SNP card on which you want the TermDSM command to operate. SNP cards are allowed in slots 0 through 3 for DTC 72MX, slots 1 through 5 for DTC 48, and 2 for DTC 16; therefore, the valid range for the SNP card number is 0 through 5.

For example, to execute a DUmp command for an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following subcommand at the DUmp subcommand prompt:

SN 1,3



MESSAGE: The SNP card number is missing or invalid. SNP card numbers range from 0 to 5. (TDSM 605)

Level: (TDSM 605)

CAUSE: The user entered a TermDSM subcommand specifying the SNp option but did not specify a valid DTC/X.25 Network Access card (SNP) number.

ACTION: Reenter the subcommand specifying a valid card number for the SNP card. The SNP card number corresponds to the slot number in the DTC where the card is contained. The valid range of SNP card numbers is 0 to 3 for DTC 72MX, 1 through 5 for DTC 48, and 2 for DTC 16.

For example, to execute a DUmp command for an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following subcommand at the DUmp subcommand prompt:

SN 1,3



MESSAGE: You have entered a bad VC number. VC numbers range from 0 to 4095. (TDSM 606)

Level: (TDSM 606)

CAUSE: The user entered an invalid number when asked to specify the VC number associated with the virtual circuit on which the TermDSM function is to be performed.

ACTION: Enter the number that corresponds to the VC on which the TermDSM function is to be performed. Valid numbers range from 0 to 4095.



MESSAGE: The VC number is missing or invalid. VC numbers range from 0 to 4095. (TDSM 607)

Level: (TDSM 607)

CAUSE: The user entered a TermDSM subcommand specifying the VC option but did not specify a valid VC (virtual circuit) number.

ACTION: Reenter the subcommand specifying a valid VC number. Virtual circuits may be numbered from 0 through 4095.

For example, to execute a DUmp command for VC #15 active on an SNP card in slot 3 of DTC #1, you would enter the following subcommand at the DUmp subcommand prompt:

V 1,3,15



MESSAGE: You have entered an invalid X25 address. The X25 address may be up to 15 digits from 0 to 9. (TDSM 608)

Level: (TDSM 608)

CAUSE: The user entered an invalid X.25 address during execution of the XNetwork subcommand of the DIag function of TermDSM.

ACTION: Determine the correct X.25 destination address as configured on the Level 3 Configuration screen in NMMGR. Reenter the XNetwork subcommand using the correct X.25 address.

For example, to perform a loopback for an SNP card contained in slot 3 of the DTC designated as DTC #1, with a destination address configured as 345678, you would enter the following subcommand at the DIag subcommand prompt:

XN 1,3,345678



MESSAGE: The X25 address is missing or invalid. The X25 address may be up to 15 digits from 0 to 9. (TDSM 609)

Level: (TDSM 609)

CAUSE: The user failed to enter a valid X.25 address during execution of the XNetwork subcommand of the DIag function of TermDSM.

ACTION: Determine the correct X.25 destination address as configured on the Level 3 Configuration screen in NMMGR. Reenter the XNetwork subcommand using the correct X.25 address.

For example, to perform a loopback for an SNP card contained in slot 3 of the DTC designated as DTC #1, with a destination address configured as 345678, you would enter the following subcommand at the DIag subcommand prompt:

XN 1,3,345678



MESSAGE: You have entered a bad X25 status option. X25 status options range from 1 to 4. (TDSM 610)

Level: (TDSM 610)

CAUSE: The user entered an invalid status option for the SNp subcommand of the TermDSM STatus function.

ACTION: Reenter the subcommand using one of the valid status options, as follows:

1 = Global

2 = Level 2

3 = Level 3

4 = PAD

For example, to obtain information about the status of PAD support on an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following subcommand at the status subcommand prompt:

SN 1,3,4



MESSAGE: The X25 status option is missing or invalid. X.25 status options range from 1 to 4. (TDSM 611)

Level: (TDSM 611)

CAUSE: The user failed to enter a valid status option for the SNp subcommand of the TermDSM STatus function.

ACTION: Reenter the subcommand using one of the valid status options, as follows:

1 = Global

2 = Level 2

3 = Level 3

4 = PAD

For example, to obtain information about the status of PAD support on an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following subcommand at the status subcommand prompt:

SN 1,3,4



MESSAGE: You have entered a bad X25 trace option. X25 trace options range from 1 to 3. (TDSM 612)

Level: (TDSM 612)

CAUSE: The user entered an invalid trace option for the TermDSM TRACEON function.

ACTION: Reenter the command using one of the valid trace options, as follows:

1 = VC

2 = Level 2

3 = Level 3

For example, to turn on a level 2 trace for an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following:

TRACEON 1,3,2



MESSAGE: The X25 trace option is missing or invalid. X25 trace options range from 1 to 3. (TDSM 613)

Level: (TDSM 613)

CAUSE: The user failed to enter a valid trace option for the TermDSM TRACEON function.

ACTION: Reenter the command using one of the valid trace options, as follows:

1 = VC

2 = Level 2

3 = Level 3

For example, to turn on a level 2 trace for an SNP card contained in slot 3 of the DTC designated as DTC #1, you would enter the following:

TRACEON 1,3,2



MESSAGE: You have entered a bad linkname. X25 linkname may be up to 8 ASCII characters. (TDSM 614)

Level: (TDSM 614)

CAUSE: During execution of the TRACEON function, the user entered an invalid linkname.

ACTION: Enter a valid linkname for the trace file. This is the linkname as configured in NMMGR and can be up to 8 ASCII characters.



MESSAGE: The X25 linkname is missing or invalid. X25 linkname may be up to 8 ASCII characters. (TDSM 615)

Level: (TDSM 615)

CAUSE: During execution of the TRACEON function, the user failed to enter a valid X.25 linkname.

ACTION: Enter a valid file name for the trace file. The file name can be up to 8 alphanumberic characters and must start with a letter.



MESSAGE: TRACE will be used as X25 trace filename by default. (TDSM 617)

Level: (TDSM 617)

CAUSE: During execution of the TRACEON function, the user pressed the carriage return when prompted for a trace file name.

ACTION: None. This message is for information only.



MESSAGE: There is no TRACE in progress. (TDSM 618)

Level: (TDSM 618)

CAUSE: The user entered a TRACEOFF command to stop a trace but there was no trace active.

ACTION: None. This message is for information only.



MESSAGE: You have entered an invalid ROM version. The ROM version is made up of 8 ASCII characters. (TDSM 630)

Level: (TDSM 630)

CAUSE: During execution of the reprogramming EEPROM process, the user entered an invalid ROM version.

ACTION: Enter a valid ROM version for the reprogramming EEPROM process.



MESSAGE: The ROM version is missing or invalid. The ROM version is made up of 8 ASCII characters. (TDSM 631)

Level: (TDSM 631)

CAUSE: During execution of the reprogramming EEPROM process, the user failed to enter a ROM version or entered an invalid ROM version.

ACTION: Enter a valid ROM version for the reprogramming EEPROM process.



MESSAGE: TermDSM did not set the DTC to IDLE during EEPROM reprogramming. (TDSM 634)

Level: (TDSM 634)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: The EEPROM reprogramming was successfully completed. (TDSM 635)

Level: (TDSM 635)

CAUSE: This message is for information only.

ACTION: None. This message is for information only.



MESSAGE: The EEPROM reprogramming process is executing. The process takes about 7-10 minutes. Warning: Interrupting the process can be fatal to the DTC. (TDSM 636)

Level: (TDSM 636)

CAUSE: Warning message.

ACTION: None. This message is for information only.



MESSAGE: TermDSM will now reprogram EEPROM with version XXX. (TDSM 637)

Level: (TDSM 637)

CAUSE: If you continue, all user sessions on this DTC will be aborted.

ACTION: If you want to continue, you should alert all the users that their sessions will be aborted.



MESSAGE: Fatal error occurred during EEPROM reprogramming process. Please contact HP representative to recover the DTC. (TDSM 638)

Level: (TDSM 638)

CAUSE: Internal error.

ACTION: Contact your HP support representative.



MESSAGE: You have entered an invalid MUX board number. MUX board numbers range from 0 to 3. (TDSM680)

Level: (TDSM 680)

CAUSE: The MUX board number you have entered is not in the range from 0 to 3

ACTION: Double check the MUX board number by looking at the back of the DTC 72MX. Enter the board number again. This TermDSM command is only supported for asynchronous processor boards on DTC 72MX.



MESSAGE: The MUX board is missing or invalid. MUX board numbers range from 0 to 3. (TDSM 681)

Level: (TDSM 681)

CAUSE: The MUX board number was not entered or is unrecognizable.

ACTION: Enter the MUX board number again. Refer to the prompt or Chapter 4 “TermDSM Commands” for syntax. This command is only supported for asynchronous processor boards on DTC 72MX.



MESSAGE: You have entered a bad port number. Port numbers range from 0 to 23. (TDSM 682)

Level: (TDSM 682)

CAUSE: The port number that you entered is not in the range from zero to 23.

ACTION: Double check the port number by looking at the device connection on the DTC. Enter the port number again. This command is only supported for ports on DTC 72MX.



MESSAGE: The port number is missing or invalid. Port numbers range from 0 to 23. (TDSM 683)

Level: (TDSM 683)

CAUSE: The port number was not entered or is unrecognizable.

ACTION: Enter the port number again. Refer to the prompt or Chapter 4 “TermDSM Commands” for syntax. This command is only supported for ports on DTC 72MX.



MESSAGE: Please put a loopback hood on the SNP card before answering the "How many times?" question. (TDSM 700)

Level: (TDSM 700)

CAUSE: A loopback hood must be in place before the diagnostic is run.

ACTION: Place loopback hood on the SNP card and continue.



MESSAGE: Please set up the environment for the network loopback test on the SNP card before answering the 'How may times?' question. (TDSM 701)

Level: (TDSM 701)

CAUSE: Supported hardware must be present and ready before the diagnostic is run.

ACTION: Make the appropriate hardware ready and continue.



MESSAGE: Termdsm could not open the DTC manager, so the SNP dump could not be obtained. (TDSM 720)

Level: (TDSM 720)

CAUSE: Internal error, unless another TermDSM was being run against that same DTC and you chose not to override the other user. There is no error in this case.

ACTION: Contact you HP support representative (if it is an internal error).



MESSAGE: Dump fail: Send or Receive of dump request failed. (TDSM 721)

Level: (TDSM 721)

CAUSE: Internal error.

ACTION: Contact you HP support representative.



MESSAGE: Dump failed: Bad function in reply to dump request. (TDSM 722)

Level: (TDSM 722)

CAUSE: Internal error.

ACTION: Contact you HP support representative.



MESSAGE: Dump failed: Bad reply (llio) status from DTCM. (TDSM 723)

Level: (TDSM 723)

CAUSE: Internal error.

ACTION: Contact you HP support representative.



MESSAGE: Timeout (no response from the network). Verify the physical connection to the network, and ensure that the X25 address is correctly configured. (TDSM 800)

Level: (TDSM 800)

CAUSE: A timeout occurred before TermDSM received a response from the network.

ACTION: Make sure all physical network connections are in place. If physical connections are OK, run NMMGR to verify that the X.25 address is correctly configured. If the problem persists, contact you HP support representative.



MESSAGE: The call has been accepted by another node on the network. Verify the correct configuration of the X25 address. (TDSM 801)

Level: (TDSM 801)

CAUSE: The user was attempting to perform a loopback test, but the connection was accepted by a different node on the network. This could happen if the X.25 address configured for loopback belongs to a different system instead of the local system.

ACTION: Run NMMGR and correct the X.25 address configured for loopback on the level 3 configuration screen.



MESSAGE: The call has been refused by the network. Verify the address configuration and the number of VCs configured. (TDSM 802)

Level: (TDSM 802)

CAUSE: The user was attempting to perform a loopback test on an SNP card but the network would not accept the call.

ACTION: Run NMMGR to correct any problems with the DTC/X.25 Network Access card (SNP card) configuration.



MESSAGE: Bad card. (TDSM 803)

Level: (TDSM 803)

CAUSE: The DTC/X.25 Network Access card (SNP) being tested is bad.

ACTION: Contact your HP support representative.



MESSAGE: All ports are bad. (TDSM 804)

Level: (TDSM 804)

CAUSE: All ports on the DTC/X.25 Network Access card (SNP) being tested are bad.

ACTION: Contact your HP support representative.



MESSAGE: Some ports are bad. (TDSM 805)

Level: (TDSM 805)

CAUSE: Some ports on the DTC/X.25 Network Access card (SNP) being tested are bad.

ACTION: Contact your HP support representative.



MESSAGE: Unknown Cable. (TDSM 806)

Level: (TDSM 806)

CAUSE: TermDSM does not recognize the cable interfacing the DTC/X.25 Network Access card (SNP card) to the network.

ACTION: Replace cable with a supported network interface cable.

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