by Patch Support
Team Commercial Systems Division
MPE/iX patches for MPE/iX Release 5.0 and beyond, are available
on the HP Electronic Support Center to all customers.
Features and Benefits |
 |
The new patch access and delivery system benefits all MPE/iX
customers with:
Improved overall communication between
HP and customers.
Provision of useful and timely information for patch
justification and decision making.
Reduced system downtime for known problems.
Reduction of the turnaround time for patch availability
and delivery.
Close to 24*7 access time.
Unification of the MPE/iX and HP-UX patch delivery
process.
Electronic access to patch information and delivery of patches
provide three basic services:
Access to patch information in an automated, timely and accurate
manner.
Electronic downloading of patch information and
binaries.
Proactive notification of new patches via email.
Access Method to the HP Electronic Support Center |
|
To serve customers the HP Electronic Support Center provides
World Wide Web access for downloading patches.
Access to World Wide Web Server (www)
HP Electronic Support Center is available through the World
Wide Web.World Wide Web access is the easiest, fastest, and most
popular method of browsing for patch information and downloading
patches. It is more reliable, especially for large patches.
U.S. Web accessing address:
http://us-support.external.hp.com
European Web accessing address:
http://europe-support.external.hp.com
Electronic Digests |
|
If you want to keep yourself up-to-date on the latest development
of MPE/iX patches, you can sign up for the daily Security Bulletin
and weekly mpeix_patch Bulletin. Once you have subscribed to these
two bulletins, you will receive these digests on a periodic basis
via electronic mail. HP Electronic Support Center will inform you
proactively about newly developed security and GR patches. For more
information, refer to the instructions on the Electronic Support
Center website.
AUTOPAT Installation Document |
|
AUTOPATINST is a document with instructions
to assist you in installing one or more patches needed by your MPE/iX
system using the AUTOPAT installation tool.
To retrieve the AUTOPAT patch installation instructions:
Access the "HP Electronic
Support Center" website using the appropriate web address
for your country.
Enter login user ID and password.
Click on Technical Knowledge Base.
Click on Retrieve a document.
Enter AUTOPATINST
in the Enter Document ID field.
