HP 3000 Manuals HP 3000 Manuals
License Problems The following problems can occur when you use Resource Sharing if your license information is incorrect.
NOTE Contact your Hewlett-Packard representative for help if you are unable to use Resource Sharing.
Inadequate License If the license information you entered is not adequate for your system, you see a warning on your system console when you use Resource Sharing. The warning tells you that the license does not authorize this system. For example: _____________________________________________________________________________ | | | | | License Authorization Exceeded (NWO LC) | | Product Component: Resource Sharing | | Authorized for: Ser 950 Opt UA3 | | Current System: Ser 957 | | **> Please obtain the correct license authorization for your system. | | | _____________________________________________________________________________ In the example, the system being used is a Series 957, but the license entered is for a Series 950. Contact your Hewlett-Packard representative to obtain the correct license. Unknown System or Tier Options If your system or option is unknown to Resource Sharing, but you entered a valid license code, a message appears at run-time such as the following: __________________________________________________________________ | | | | | Unknown Tier Option (NWO LC) | | Tier Option: 540 | | **>System has been authorized for use under this license. | | **>Please contact your HP representative immediately. | | | __________________________________________________________________ The code will be accepted and Resource Sharing will function properly. Contact your Hewlett-Packard representative and provide them with the information on the unrecognized tier or system option. User-Based License Problems If you have a user-based license, you see a message on the system console when too many users try to connect. For example, if your system was licensed for Resource Sharing with one 8-user license, you would see the following message when a ninth user tries to connect: _________________________________________________________________ | | | | | License Authorization Exceeded (NWO LC) | | Product Component: Resource Sharing | | Authorized for: 8 Users | | **> Attempted connection for user was not successful. | | **> Please obtain the correct license authorization for | | more users. | | | _________________________________________________________________ Additional users will not be allowed to connect until the number of connections is below eight. When PC workstation users restart their PCs without first deleting active connections, the connections remain active until Network Services reaches its Connection Assurance Timeout Interval. When the users try to connect before the timeout period has expired, they are denied access. If this happens, use the SHOWPCUSER and ABORTPCUSER commands to find and delete the appropriate connections. Refer to the Network Services manuals for information on the timeout value. Refer to Chapter 4 for information on the SHOWPCUSER and ABORTPCUSER commands. Using Temporary License Codes Your Hewlett-Packard representative may give you a temporary license code if: * You do not have a software certificate. * The license code does not authorize your system correctly. * You are unable to use Resource Sharing. Follow the instructions below to enter the code. The example uses a sample code. Use the temporary license code that you obtained from your Hewlett-Packard representative. The characters in the code can be entered in upper or lowercase. 1. Run the License Control program by entering the following command (you must have SM or OP capability): NWOLC.PPC.SYS The program displays a menu, and a message informing you of the system type. For example: _____________________________________________________________________________________ | | | | | NWO License Control Utility(A.02.00) Copyright(c) Hewlett-Packard 1994 | | | | This system is a Series 957 (LC 102) | | | | NWOLC - The following functions are available: | | | | 1) UPDATE License Authorization | | 2) REPORT on License Authorization History | | 3) EXIT this program | | | | Please enter your choice: | | | | | _____________________________________________________________________________________ 2. Enter 1 or Update at the prompt to update the license information. The system prompts for the order number. 3. Press Return at each field until you see the prompt for the license code as shown below: Enter License Code: 4. Enter the temporary license code. For example: Enter License Code: NRTU-0Q7G-8400-X9D0 The dashes in the license code are not required, although you may enter them. A message tells you that the license code was accepted and the history file was updated. For example: ______________________________________________________________ | | | | | This system is a Series 957 (LC 102) | | | | The License Code was accepted. The history file has | | been updated. (LC 100) | | | ______________________________________________________________ 5. Shut down your system, do a START NORECOVERY, and run RESMGR to enable use of the temporary license code. When you run RESMGR, a message appears on the system console telling you that the license you have is temporary and the expiration date of the license. For example: _______________________________________________________________ | | | | | Temporary License Authorization Successful. (NWO LC) | | Product Component: Resource Sharing | | Expires: 06/23/94 | | | _______________________________________________________________
NOTE Do not attempt to connect a PC before seeing the license message on the console.
The temporary license code authorizes your system for thirty (30) days from the date the code was created by the Hewlett-Packard representative. When you receive your permanent license code, delete the temporary code and update the license information with the permanent code. To delete the temporary code. 1. Log on as: HELLO MANAGER.SYS 2. Run the license control program by entering the following command: NWOLC.PPC.SYS;PARM=330 The following menu will appear: _________________________________________________________________________________ | | | | | NWO License Control Utililty(A.02.00) Copyright(c) Hewlett-Packard 1994 | | | | This system is a Series 957 (LC 102) | | | | NWOLC - The following functions are available: | | | | 1) UPDATE License Authorization | | 2) REPORT on License Authorization History | | 3) EXIT this program | | | | Please enter your choice: | | | _________________________________________________________________________________ 3. Enter 4 at the prompt. This choice is not on the menu. The following prompt appears: Enter license code to delete: 4. Enter the temporary license code. The temporary license code is deleted, and the system is ready for the permanent code. 5. Follow the instructions for updating license information earlier in this manual to enter the permanent code information.