HP 3000 Manuals

Phase 3: Determining the Configuration Information [ HP Predictive Support CE Guide For HP 3000 Series 900 ] MPE/iX 5.0 Documentation


HP Predictive Support CE Guide For HP 3000 Series 900

Phase 3:  Determining the Configuration Information 

Determine the following information (which should match the customer
contract information in IBS/SPORTS) that you need for configuration:

   *   Transfer Information

          *   Modem LDEV for dialout.

          *   Modem dialout method (autodial or manual) and configuration
              type (if using a DTC).

          *   Automatic transfer initiated by HP Predictive Support or by
              the system administrator

       See Table 4-2 in Chapter 4 for further information.

   *   System/Site Information

          *   System serial number

          *   System model number

          *   Software handle

          *   Company name

          *   Name of contact person

          *   Phone number of contact person

          *   U.S. or Europe date format for reports

          *   Repair office code

       See Table 4-1 in Chapter 4 for further explanation.

   *   Peripheral Devices

          *   Device serial number

          *   IO path (PDEV) of device

          *   Device model number

          *   Device coverage to be enabled or disabled

       See the section "Configuring Peripheral Devices," in Chapter 4 for
       further explanation.



MPE/iX 5.0 Documentation