HP 3000 Manuals

Ch 12. NETXPORTERR Error Messages [ NS3000/iX Error Messages Reference Manual ] MPE/iX 5.0 Documentation


NS3000/iX Error Messages Reference Manual

Chapter 12  NETXPORTERR Error Messages 

NETXPORTERR messages are returned to $STDLIST when executing the
NETCONTROL command.  The NETCONTROL command initiates, terminates, and
controls the operation of the Network Transport subsystem of the links.

0001         MESSAGE      TRANSPORT NOT ACTIVE.

             CAUSE        Issued NETCONTROL STATUS command on inactive
                          transport.

             ACTION       Issue NETCONTROL START.

0011         MESSAGE      DIAG COMMAND NOT SUPPORTED. NETXPORT RUNNING IN
                          UNSUPPORTED MODE. RESTART NETXPORT TO CLEAR
                          CONDITION.

             CAUSE        The use of the NETCONTROL DIAG command
                          invalidates Hewlett-Packard support of Network
                          Transport.

             ACTION       Do not use the NETCONTROL DIAG command.  This
                          command is reserved for Hewlett-Packard support
                          personnel.  Network Transport must be shut down
                          and restarted to clear the effects of this
                          command.

0020         MESSAGE      TRANSPORT STATISTICS UNAVAILABLE.

             CAUSE        A call to cache information used by the
                          diagnostic tool has failed, although the
                          NETCONTROL START command has completed
                          successfully.

             ACTION       Bring down the transport and retry the command.
                          If the problem persists, see "Submitting an SR"
                          in appendix A of this manual.

0021         MESSAGE      CONF= OPTION NOT SUPPORTED. NETXPORT RUNNING IN
                          UNSUPPORTED MODE. RESTART NETXPORT TO CLEAR
                          CONDITION.

             CAUSE        The use of the CONF= option in a NETCONTROL
                          command invalidates Hewlett- Packard support of
                          the Network Transport.

             ACTION       Shut down the Network Transport and restart it
                          without using the CONF option.

25           MESSAGE      X.25 LEVEL 3 DOWN ON DTC FOR DEVICE linkname.

             CAUSE        The DTC has lost or was unable to start level 2
                          and/or level 3 for the X.25 card specified in
                          the NMCONFIG path LINK.linkname.

             ACTION       No action required.  When level 3 is
                          established, the host will be informed.

2000         MESSAGE      TRACE FILE IS !.

             CAUSE        Informative message.

             ACTION       None.

4000         MESSAGE      TOO MANY PARMS IN COMMAND LINE.

             CAUSE        Certain NETCONTROL functions and entities are
                          mutually exclusive and cannot be combined on the
                          same command line.  Multiples of the same
                          function are not allowed.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4002         MESSAGE      EXPECTED STATUS KEYWORD ALL.

             CAUSE        Typographical error.

             ACTION       Type the word ALL after STATUS =.  Correct and
                          retry.

4003         MESSAGE      EXPECTED SEMICOLON.

             CAUSE        Typographical error.  There must be a blank
                          between NETCONTROL and the first entity or
                          function on the command line.  All following
                          entities or functions must be separated by
                          semicolons.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4004         MESSAGE      INVALID NETCONTROL KEYWORD: EXPECTED START STOP,
                          TRACEON, TRACEOFF, MONON, MONOFF, STATUS,
                          VERSION, NET, GATE, OR NI.

             CAUSE        Only the keywords listed are allowed.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4006         MESSAGE      EXPECTED EQUAL.

             CAUSE        For TRACEON=Type, the type is a required
                          parameter, one of H,D,M,B,N,S.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4007         MESSAGE      EXPECTED LINK NAME.

             CAUSE        No link name follows the ADDLINK= or DELLINK=
                          keyword.

             ACTION       Reissue the NETCONTROL ADDLINK or DELLINK
                          command with the appropriate link name.

4008         MESSAGE      KEYWORD SPECIFIED REDUNDANTLY.

             CAUSE        Certain NETCONTROL functions and entities are
                          mutually exclusive and cannot be combined on the
                          same command line.  Multiples of the same
                          function are not allowed.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4009         MESSAGE      BOTH START AND STOP ISSUED.

             CAUSE        Both parameters not allowed in a single
                          NETCONTROL command.

             ACTION       Pick appropriate command.  Correct and retry.

4011         MESSAGE      INVALID TRACE TYPE. EXPECTED COMBINATION OF
                          D,H,M,B,N,S.

             CAUSE        Usually a typographical error.  Recommended
                          combination for trace type is HMD.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4012         MESSAGE      INVALID TRACE DESTINATION. EXPECTED DISC.

             CAUSE        Usually a typographical error.  DEFAULT: Disc.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4013         MESSAGE      INVALID FILE NAME.

             CAUSE        An invalid file name has been supplied with the
                          NETCONTROL TRACEON option.  Usually a
                          typographical error.

             ACTION       Check the NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Ensure file
                          exists.  Correct and retry.

4014         MESSAGE      INVALID RECORD SIZE, MUST BE >5 AND <1024.

             CAUSE        Trace file record size specified in command line
                          parameter is too large or too small.

             ACTION       Correct with valid value; retry.

4015         MESSAGE      INVALID FILE SIZE, MUST BE > THAN 32 AND <
                          32000.

             CAUSE        Trace file size specified in command line
                          parameter is too large or too small.

             ACTION       Correct with valid value; retry.

4016         MESSAGE      CONTROL PROCESS NOT STARTED (NMERR= !  ).

             CAUSE        NMMON was unable to launch the Control Process,
                          or user issued a command when the transport was
                          not active.

             ACTION       Issue NETCONTROL START. Then retry command.  If
                          problem persists, see "Submitting an SR" in
                          appendix A of this manual.

4017         MESSAGE      DATA DICTIONARY FULL, TRY AGAIN.

             CAUSE        Data dictionary full.

             ACTION       Reissue the command after waiting a few minutes.
                          If the problem persists, then see "Submitting an
                          SR" in appendix A of this manual.

4021         MESSAGE      TRACE OPEN ERROR.

             CAUSE        Usually, you are trying to open a trace on an
                          already opened trace file.

             ACTION       Ensure that the trace file exists and is open.
                          If it exists and is not open, then see
                          "Submitting an SR" in appendix A of this manual.

4023         MESSAGE      BAD DIAG VALUE, EXPECTED SET(0-31) OR RST(0-31).

             CAUSE        Invalid DIAG value.

             ACTION       The DIAG keyword command is not for customer
                          use.  Contact your Hewlett-Packard
                          representative.

4025         MESSAGE      NET NOT ALLOWED WITH PROT.

             CAUSE        The two entities (NET and PROT) cannot be used
                          together.

             ACTION       Pick appropriate entity and reissue command.

4026         MESSAGE      EXPECTED VERSION KEYWORD MOD.

             CAUSE        User typed an illegal command.

             ACTION       Type word MOD after VERSION=.

4028         MESSAGE      FOPEN FAILED ON NETMSG.NET.SYS.

             CAUSE        Usually appears with an MPE XL command.

             ACTION       Fix the MPE XL error.  Ensure that the NETMSG
                          file exists; if it does, then see "Submitting an
                          SR" in appendix A of this manual.

4029         MESSAGE      MESSAGE CATALOG ERROR ON NETMSG.NET.SYS.

             CAUSE        Usually appears with an MPE XL command.

             ACTION       Fix the MPE XL error.  Ensure that the NETMSG
                          file exists; if it does, then see "Submitting an
                          SR" in appendix A of this manual.

4030         MESSAGE      GATE & NET FUNCTIONS ENTERED, ONLY ONE ALLOWED.

             CAUSE        The GATE and NET keywords have been specified on
                          the same NETCONTROL command line.

             ACTION       Reissue the NETCONTROL command using only one of
                          the keywords.

4031         MESSAGE      TRACEON AND TRACEOFF NOT ALLOWED ON SAME LINE.

             CAUSE        The TRACEON and TRACEOFF keywords have been
                          specified on the same NETCONTROL command line.

             ACTION       Reissue the NETCONTROL command using only one of
                          the keywords.

4033         MESSAGE      NO FUNCTION KEYWORDS ENTERED.

             CAUSE        User typed an illegal command.  Specifying an
                          entity requires a function to act on it.

             ACTION       Check NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4034         MESSAGE      TRACE PREVIOUSLY ENABLED.

             CAUSE        Informative message.

             ACTION       None.

4035         MESSAGE      ENTITY WAS NOT TRACING.

             CAUSE        Informative message.

             ACTION       None.

4040         MESSAGE      VERSION ERROR: FIX NUMBERS DIFFER.

             CAUSE        Network Transport software module version
                          numbers do not match.

             ACTION       Issue the NETCONTROL VERSION=MOD command to see
                          which numbers do not match, then see "Submitting
                          an SR" in appendix A of this manual.

4041         MESSAGE      VERSION ERROR: UPDATE NUMBERS DIFFER.

             CAUSE        Network Transport software module version
                          numbers do not match.

             ACTION       Issue the NETCONTROL VERSION=MOD command to see
                          which numbers do not match, then see "Submitting
                          an SR" in appendix A of this manual.

4042         MESSAGE      VERSION ERROR: VERSION NUMBERS DIFFER.

             CAUSE        Network Transport software module version
                          numbers do not match.

             ACTION       Issue the NETCONTROL VERSION=MOD command to see
                          which numbers do not match, then see "Submitting
                          an SR" in appendix A of this manual.

4043         MESSAGE      VERSION ERROR: MISSING REQUIRED MODULE (S).

             CAUSE        Either missing software module or possible
                          internal error.

             ACTION       Issue the NETCONTROL VERSION=MOD command to find
                          out which module is missing.

4044         MESSAGE      VERSION ERROR: BAD MODULE (S).

             CAUSE        There may be no version stamp; file label may be
                          overwritten, or possible bad software
                          installation.

             ACTION       See "Submitting an SR" in appendix A of this
                          manual.

4045         MESSAGE      ALREADY STARTED.

             CAUSE        NETCONTROL START command issued for an already
                          active entity.

             ACTION       None.

4046         MESSAGE      NOT STARTED.

             CAUSE        The NETCONTROL STOP command was issued when the
                          network transport was never running.

             ACTION       Check the command for correctness.  If it is
                          correct, no further action is required.

4047         MESSAGE      TOO MANY MESSAGES TO BE DISPLAYED.

             CAUSE        The NETCONTROL error reporting mechanism has
                          encountered more than 6 errors.

             ACTION       Fix the errors displayed and try the command
                          again.  If this error persists, submit and SR.
                          See "Submitting an SR" in appendix A of this
                          manual.

4048         MESSAGE      !  PROTOCOL IS NOT ACTIVE.

             CAUSE        Trace issued on an inactive protocol.

             ACTION       Check configuration file.  All protocols must be
                          configured.

4049         MESSAGE      THIS COMBINATION OF FUNCTIONS AND OBJECTS NOT
                          ALLOWED.

             CAUSE        Certain NETCONTROL functions and entities are
                          mutually exclusive and cannot be combined on the
                          same command line.  Multiples of the same
                          function are not allowed.

             ACTION       Check NS3000/iX Operations and Maintenance 
                          Reference Manual for proper syntax.  Correct and
                          retry.

4050         MESSAGE      niName NOT CONFIGURED.

             CAUSE        The NI named is not configured.

             ACTION       Alter the configuration file appropriately, shut
                          down the transport, and reconfigure.

4051         MESSAGE      NAME LONGER THAN 8 CHARACTERS.

             CAUSE        Usually a command line syntax error.

             ACTION       Rename if necessary; retype and retry.

4052         MESSAGE      COMMAND NOT EXECUTED DUE TO VERSION MISMATCH.

             CAUSE        Missing software modules or module version
                          number mismatch.

             ACTION       Issue the NETCONTROL VERSION=MOD command for
                          more information.  See "Submitting an SR" in
                          appendix A of this manual.

4053         MESSAGE      !  DEVICE NOT CONFIGURED.

             CAUSE        The link name specified with the ADDLINK or
                          DELLINK keyword in the NETCONTROL command line
                          is not configured.

             ACTION       Check the command for correctness.  If it
                          appears correct and the link is configured
                          correctly, see "Submitting an SR" in appendix A
                          of this manual.

4054         MESSAGE      THE ENTITY IS NOT ACTIVE.

             CAUSE        Issued a NETCONTROL STATUS command on an
                          inactive entity.

             ACTION       None.

4055         MESSAGE      INTERNAL ERROR ON STATUS, TRY AGAIN.

             CAUSE        NETCONTROL STATUS error.

             ACTION       Wait and try again; if problem persists, see
                          "Submitting an SR" in appendix A of this manual.

4056         MESSAGE      !  DEVICE ALREADY STARTED.

             CAUSE        The link name specified by the NETCONTROL
                          ADDLINK command has already been started.

             ACTION       Check the command for correctness.  If it
                          appears correct, no further action is required.

4057         MESSAGE      !  DEVICE NOT STARTED.

             CAUSE        The link name specified by the NETCONTROL
                          DELLINK command is already shut down.

             ACTION       Check the command for correctness.  If it
                          appears correct, no further action is necessary.

4058         MESSAGE      X25 NOT INSTALLED.

             CAUSE        An attempt was made to start an X25 network when
                          X25 is not installed on the system.

             ACTION       Install X25.  If X25 is properly installed then
                          see "Submitting an SR" in appendix A of this
                          manual.

4059         MESSAGE      BAD UPDATE VALUE, EXPECTED INTERNET OR MAPPING.

             CAUSE        Something other than the supported INTERNET or
                          MAPPING option follows the UPDATE= option in the
                          NETCONTROL command line.

             ACTION       Consult the NS3000/iX Operations and Maintenance 
                          Reference Manual for the correct syntax for the
                          NETCONTROL command.  Once the syntax has been
                          corrected, retry the command.

4060         MESSAGE      THIS UPDATE IS NOT ALLOWABLE FOR THIS ENTITY.

             CAUSE        The entity associated with the NETCONTROL UPDATE
                          command may not be updated.

             ACTION       Consult the NS3000/iX Operations and Maintenance 
                          Reference Manual for the correct syntax for the
                          NETCONTROL command.  Once the syntax has been
                          corrected, retry the command.

4061         MESSAGE      CONFIGURATION FILE NOT VALID.

             CAUSE        Validation errors occurred on a NETCONTROL START
                          or UPDATEcommands.

             ACTION       Correct the invalid parameters in your
                          configuration file and try again.

4062         MESSAGE      UNABLE TO LOCK CONFIGURATION FILE. (NMERR= error
                          number).

             CAUSE        Unable to lock the configuration file for
                          execution of a NETCONTROL START or UPDATE.

             ACTION       Wait and try again; if problem persists, see
                          "Submitting an SR" in appendix A of this manual.

4063         MESSAGE      PROTOCOL START FAILED.

             CAUSE        During a NETCONTROL START one or more of the NI
                          specific protocols failed to start.

             ACTION       Stop the network.  Check the configuration of
                          the effected protocols to be sure that they are
                          correct.  Then restart the network.  If the
                          error persists, then see "Submitting an SR" in
                          appendix A of this manual.

4064         MESSAGE      GENERAL PROTOCOL STARTUP FAILED.

             CAUSE        During a NETCONTROL START one or more of the
                          general protocols or common modules failed to
                          start.  This prevented startup of any
                          NI-specific protocols.  Any further attempts to
                          start networks will also fail, unless networking
                          is first stopped.

             ACTION       Do a netcontrol stop.  Check the configuration
                          of the TCP and IP modules to be sure that they
                          are correct.  Then try restarting the network.
                          If the error persists, see "Submitting an SR" in
                          appendix A of this manual.

4100         MESSAGE      VERSION ERROR: INTERNAL ERROR (NMERR= error
                          number).

             CAUSE        An internal error occurred while the network
                          transport was checking its module versions.

             ACTION       Review the referenced NMERR elsewhere in this
                          manual.  Confirm that there have been no
                          validation errors with this configuration file.
                          If the error still occurs, see "Submitting an
                          SR" in appendix A of this manual.

4101         MESSAGE      TRANSPORT NOT YET DOWN.

             CAUSE        Detected upon issuing a NETCONTROL START
                          command.  The prior NETCONTROL STOP command
                          failed to completely terminate the Network
                          Transport.

             ACTION       Perform the following steps:

                             1.  Wait a few minutes, then retry the
                                 NETCONTROL START command.  If the problem
                                 persists, abort any remaining network
                                 users.

                             2.  Submit an SR any time this problem
                                 occurs.  See "Submitting an SR" in
                                 appendix A of this manual.

4200         MESSAGE      CONFIGURATION FILE NOT OPENED.

             CAUSE        Opening the configuration file failed.

             ACTION       Confirm that the configuration file
                          NMCONFIG.PUB.SYS exists and is valid.  Retry the
                          NETCONTROL command.

4201         MESSAGE      INTERNAL BUFFER ERROR.

             CAUSE        Creating a network transport buffer area failed.

             ACTION       See "Submitting an SR" in appendix A of this
                          manual.

4202         MESSAGE      INTERNAL CONFIGURATION FILE ERROR (NMERR= error
                          number).

             CAUSE        Accessing the configuration file returned the
                          specified error.

             ACTION       Review the description of the NMERR referenced
                          elsewhere in this manual.  Confirm that there
                          are no validation errors with the configuration
                          file.  If the error still occurs, restore a
                          backup copy of the configuration file
                          NMCONFIG.PUB.SYS.

4203         MESSAGE      INTERNAL ERROR ON START.

             CAUSE        A serious internal error has been detected
                          during the execution of the NETCONTROL START
                          command.

             ACTION       See "Submitting an SR" in appendix A of this
                          manual.

4204         MESSAGE      linkname DEVICE STARTUP FAILED.

             CAUSE
                             1.  The configured device does not exist on
                                 the system.

                             2.  The link connection is bad due to faulty
                                 hardware.

                             3.  An internal error has occurred during
                                 device startup.

             ACTION
                             1.  Consult the SHERLOCK diagnostics to
                                 determine the cause of the link error.
                                 If no link error is indicated, see
                                 "Submitting an SR" in appendix A of this
                                 manual.

                             2.  Consult the SHERLOCK diagnostics to
                                 determine the cause of the link error.
                                 If no link error is indicated, see
                                 "Submitting an SR" in appendix A of this
                                 manual.

                             3.  Consult the SHERLOCK diagnostics to
                                 determine the cause of the link error.
                                 If no link error is indicated, see
                                 "Submitting an SR" in appendix A of this
                                 manual.

4205         MESSAGE      linkName DEVICE IN BOTH ADDLINK AND DELLINK
                          FUNCTIONS.

             CAUSE        The same linkname is the object of both the
                          ADDLINK and DELLINK option in the NETCONTROL
                          command above.  This is not permitted.

             ACTION       Do the ADDLINK and DELLINK on separate
                          NETCONTROL command lines when the same linkname
                          is used for both functions.

4206         MESSAGE      HOST - DTC CONFIGURATION MISMATCH FOR DEVICE
                          linkname.  ENSURE HOST NAME IS CONFIGURED ON
                          DTC.

             CAUSE        The host name and/or host link name is not
                          configured for the DTC name and card number
                          specified with this device.

             ACTION       Ensure that the DTC name and card number
                          configured for this device are correct.  Then
                          use the DTC Manager to add the host name and
                          host link name to the configuration for the
                          appropriate DTC and card number.  Restart the
                          DTC card.

4207         MESSAGE      HOST - DTC VERSION MISMATCH FOR DEVICE linkname.

             CAUSE        The version number of the Remote Link Manager
                          (RLM) on the host and the version number of MARS
                          on the DTC are incompatible.

             ACTION       Ensure that the DTC name configured for this
                          device is correct.  Contact your Hewlett-Packard
                          support engineer to correct the problem.

4208         MESSAGE      X.25 CARD DOWN ON DTC FOR DEVICE linkname.

             CAUSE        The X.25 code must be downloaded on an X.25 card
                          on the DTC before the Network Transport attempts
                          to open the link.

             ACTION       Ensure that the DTC name and card number
                          configured for this device are correct.  Using
                          the Openview DTC Manager, download X.25 for the
                          appropriate DTC and card.

4209         MESSAGE      X.25 NOT STARTED ON DTC FOR DEVICE linkname.

             CAUSE        The X.25 card on the DTC was reset, but X.25 was
                          not restarted.

             ACTION       Ensure that the DTC name and card number
                          configured for this device are correct.  Using
                          the Openview DTC Manager, start X.25 for the
                          appropriate DTC and card.

4210         MESSAGE      HOST LOST CONTACT WITH DTC FOR DEVICE linkname.

             CAUSE        The control connection between the host and the
                          DTC was lost.

             ACTION       Verify that the DTC configured for this device
                          is still functioning.

4211         MESSAGE      INVALID CARD NUMBER FOR DTC FOR DEVICE linkname.

             CAUSE        This error could occur for one of the following
                          reasons:

                             *   The card number specified does not exist
                                 on the DTC.

                             *   The card number specified is not an X.25
                                 card.

                             *   The card number specified has not been
                                 configured using the Openview DTC
                                 Manager.

             ACTION       Ensure that the DTC name and card number
                          configured for this device are correct.  Using
                          the Openview DTC Manager, configure and start
                          X.25 for the appropriate DTC and card.

4212         MESSAGE      COULD NOT GET DATA FROM NMCONFIG PATH
                          "DTS.DTCPC".

             CAUSE        The path DTS.DTC was created, but no data was
                          added.

             ACTION       Using NMMGR, update the path and validate the
                          DTS subsystem.

4213         MESSAGE      LAN LINK NAME NOT CONFIGURED IN NMCONFIG PATH
                          "DTS.DTCPC".

             CAUSE        The path DTS.DTC was created in
                          NMCONFIG.PUB.SYS, but the IEEE802.3 link name
                          was not added.

             ACTION       Using NMMGR, update the path and validate the
                          DTS subsystem.

4214         MESSAGE      COULD NOT GET DATA FROM NMCONFIG PATH
                          "LINK.linkname".

             CAUSE        The path LINK.linkname was created in
                          NMCONFIG.PUB.SYS, but no data was added.

             ACTION       Using NMMGR, update the path and validate the
                          DTS subsystem.

4215         MESSAGE      DTC NAME NOT CONFIGURED IN NMCONFIG PATH
                          "LINK.linkname".

             CAUSE        The path LINK.linkname was created in
                          NMCONFIG.PUB.SYS, but the DTC name was not
                          added.

             ACTION       Using NMMGR, update the path and validate the
                          DTS subsystem.

4216         MESSAGE      CANNOT FIND DTC CONFIGURED FOR DEVICE linkname.

             CAUSE        This error may be caused by one of the following
                          reasons:

                             *   The host has a non-existent DTC
                                 configured in the NMCONFIG.PUB.SYS path
                                 LINK.linkname.

                             *   The DTC configured in the
                                 NMCONFIG.PUB.SYS path LINK.linkname is
                                 down or flooded.

             ACTION       Check the configuration data and verify that it
                          is correct.  Restart the DTC if necessary.

4217         MESSAGE      MAXIMUM X.25 LINKS ALREADY STARTED, CANNOT START
                          DEVICE linkname.

             CAUSE        Too many X.25 links have been started on the
                          host.

             ACTION       Stop unused X.25 links or Network Interfaces.

4218         MESSAGE      CANNOT OPEN NETWORK DIRECTORY FILE.

             CAUSE        NETCP was unable to open the file NSDIR.NET.SYS.

             ACTION       Check to be sure that the files NSDIR.NET.SYS
                          and NSDIRK.NET.SYS exist.  If they exist and
                          they are not being accessed by another process,
                          then try recreating the files.  Otherwise, see
                          "Submitting an SR" in appendix A of this manual.



MPE/iX 5.0 Documentation