HP 3000 Manuals

HP DeskManager User Reference Guide

Tracking Messages 

If you want to keep track of a message you can ask for one of the
following acknowledgment levels before you mail it.

1             TRANSMITTED from your computer

2             RECEIVED at the addressee's computer

3             DELIVERED to the addressee's In Tray

4             READ by the addressee

5             ANSWERED by the addressee

6             FORMS replies kept in your Pending Tray

ACK KEEP      A copy of the message is kept in your Pending Tray.

ACK ALL       Sets an acknowledgement on all Distribution List
              categories.

To request an acknowledgment: 

   1.  Compose the message, and at the MESSAGE > prompt, type ACKNOWLEDGE

   2.  Type the number of the level you want and press Return 

   3.  Type MAIL Return to mail the message.

HP Desk puts a copy of the message in your Pending Tray.

To track a message: 

At the Pendingtray > prompt type TRACK followed by the number of the
item, then press Return.  For example:

     Pendingtray > TRACK 1 Return 

The status of the reply is displayed next to each name in the TO part of
the Distribution List.

       Further Information 

   *   As a shortcut, type ACK.

   *   A copy of any routed messages you send is kept in the Pending Tray
       until it is fully authorized.  You can track the progress of the
       message by looking at the categories next to the Route List.
       These categories are:
          *   transmitted
          *   delivered
          *   read
          *   actioned.

   *   As soon as the acknowledgment level is met the message disappears
       from the Pending Tray.  So, if the message you mailed does not
       appear in your Pending Tray, either you did not set an
       acknowledgment, or the acknowledgment level has already been
       satisfied.

MPE/iX 5.0 Documentation