HP 3000 Manuals HP 3000 Manuals
Introducing Applied Computerized Telephony (ACT) API 4.0
by May Lee
Grenoble Networks Division-Cupertino
The 4.0 version of the Hewlett-Packard Applied Computerized Telephony
(ACT) Application Programming Interface (API) is available first time
with this MPE/iX release. The new API offers new call processing
functions for the AT&T PBX platform but can also be used with the other
platforms supported by ACT.
Hewlett-Packard ACT products provide the ability to integrate voice and
data technologies. The advanced call processing capabilities of modern
telephone systems can now be combined with the open application
environment of Hewlett-Packard computers through an intelligent
switch-to-computer interface.
The ACT solution consists of an ACT Call Processing (CP) Server and an
ACT API. The ACT CP Server provides the link between the computing
environment and the telephony environment by interfacing and managing
communication between the two. The ACT API facilitates the integration
of these new advanced call processing capabilities into existing or new
applications.
The ACT APIs are designed to provide a simple means for the application
programmer to incorporate call processing functions into their
applications. The API shields the programmer from the complex
telephone-switch-dependent communication protocols and the differences
among the different types of switches. It also shields the programmer
from lower level interprocess communication protocols required to
communicate with the ACT CP Server.
ACT API SUMMARY
ACT Call Function
ACT Initialize Initiate a session with the ACT Server
ACT Terminate Terminate a session with the ACT Server
ACT EventMonitor Monitor events for specific numbers
ACT Receive Retrieve an ACT event
ACT Answer Answer an inbound call
ACT DropCall Disconnect a party from a call
ACT Redirect Redirect an inbound call
ACT MakeCall Place a call on behalf of a phone or ACD queue
ACT Transfer Perform an unsupervised call transfer
ACT Consult Initiate a consultation call during an active
call
ACT Conference Create a conference call
ACT Hold Place a call on hold
ACT Retrieve Retrieve a held call
ACT Get Get the value of a telephone switch resource
ACT Set Set a value of a telephone switch resource
NOTE Not all API functions are available on all releases. Consult the
ACT Technical Data Sheet for a particular switch for more detailed
information on supported API functions for that switch.
ACT Supported Switch Platforms & Data Sheet Part Numbers
32044B ACT Server for NT PBX 5952-1913EUS
32045B ACT Server for DMS100 Central 5091-1372EUS
Office
J2122A ACT Server for AT&T G3 PBX 5091-5227EUS
NOTE The data sheets are also available through HPFIRST by calling
1-800-333-1917. Enter document number 39992 for an index of
available documents in the networking products section.