Summary

• Providing customers with web access to order processing can have a direct impact on customer satisfaction and your competitive advantage.

• An effective web enabled order management solution requires accurate information on orders regardless of where they are in the fulfillment process.

• Providing accurate information on order status requires robust integration within the enterprise and between trading partners.

• When choosing an integration solution, pick a solution that can provide your company with a strategic framework that facilitates quick responses to today’s volatile market conditions.

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