Real Life Experience # 4
The construction equipment manufacturer’s process definition approach was
established using the “80-20” rule. Although the Steering Committee intended
to review only exceptions to this rule, it soon found that the committee was
reviewing all process flow solution proposals. Solutions developed by the
project team were reviewed with key process owners in critical global finance
centers. Because each center had it’s own processes and standards, the team
spent considerable time trying to decide on detail processes that best fit a
common requirement.