Cost of Poor Service

• If e-shoppers get disconnected in the middle of lengthy sessions?

• If your sales reps and channels can’t get their orders in at month-end?

• If your clients can’t access your systems to enter their trades?

• If your business manager finds out your site is underperforming?

• If your customers have to go to another service provider because you can’t deliver enough bandwidth during demand surges?

What will it cost you:

More traffic means less revenue if customers click away because of poor performance.

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