Our Future: E-services - Chapter 2.Training “Apps on Taps”

A service that allows training providers or consumers to deliver “live” and asynchronous training over the Internet to world-wide students or other consumers

Content experts and consultants

Training businesses

Training departments

Value-added Services:

-live presentation facility

-registration, billing...
-class facilitators
-instructor training
-asynchronous features (doc access,
FAQ’s, threaded discussions…)

Training Providers

(direct customers)

IT Professionals

Sales forces

Training Consumers

(indirect customers)

E-Learning

Utility

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