Best Practices in Customer Service
Challenge:
- Improve customer service operations and reduce the cost of ordering processes.
Solution:
- Provides customers with full access to account information in order to place orders, forecast needs, access shipping information and order history and tracking
- Detailed product information and pricing with real-time inventory availability
- Material selection tool that helps customers select products
Benefits:
- Superior customer service
- Real-time ordering information and improved purchasing, forecasting, and inventory management
- Easier product research
- Pass-through site authentication integrates business services of affiliates with Polymerland
Author | Title | Track