General SCM Overview

Supply management

Manufacturing management

Customer demand management

Control: Decisions and processes

Procurement planning

Production planning

Demand planning

Supply

markets

Customer

markets

• Distribution (inventory management and outbound logistics)

• Customer service

• Contracts

• Production schedule

• Distribution schedule

Material and information flow

Information flow

• Purchasing

• Inbound logistics

• Capacity utilization

• Productivity

• Throughput

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