What happens during the change process?

Conflict & Resistance!

(it‘s all natural)

Potential Sources of Resistance

Lack of

Motivation

Lack of

Knowledge

Low

Will or Desire

Crises or

Challenges

Strong

Sponsor(s)

Driving Group(s)

Management

Layers

Individual

Resistance

Lack of

Top Level Direction

Negative

Forces

Organizational

Resistance

Different Values

& Beliefs

Non-Alignment

of Goals

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